Shake Shack

Understaffed Restaurants Turn to Robo-Voice Assistants to Take Orders
Understaffed Restaurants Turn to Robo-Voice Assistants to Take Orders
August 24, 2022  |  Restaurant innovation

The staff at Danny Meyer’s New York City restaurants may soon include robo-voice assistants. On Tuesday (Aug. 23), ConverseNow, a company that offers artificial intelligence...

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Shake Shack, KFC, Others Tap Kiosks to Boost in-Restaurant Margins
Shake Shack, KFC, Others Tap Kiosks to Boost in-Restaurant Margins
August 08, 2022  |  Restaurant innovation

As restaurants’ labor challenges continue, leading brands are leveraging kiosks to drive in-store sales without the cost of face-to-face service. Shake Shack, for one, announced...

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Restaurant Roundup: Shake Shack Leverages ‘Digital Daypart’ Promotions; Taco Bell Transforms Drive-Thrus
Restaurant Roundup: Shake Shack Leverages ‘Digital Daypart’ Promotions; Taco Bell Transforms Drive-Thrus
August 05, 2022  |  Restaurant Roundup

As restaurants continue to struggle with labor challenges, many are coming up against capacity constraints during the busiest day parts while finding their staff under-utilized...

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Today in Food Commerce: Shake Shack Trials Crypto Rewards; Olo Adds Trip-Tracking Capabilities
Today in Food Commerce: Shake Shack Trials Crypto Rewards; Olo Adds Trip-Tracking Capabilities
March 04, 2022  |  Commerce

Today in food commerce, Shake Shack tries rewarding loyalty with cryptocurrency, and Olo adds geofencing features. Plus, robotics company Tortoise announces the launch of its...

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Shake Shack Tests Crypto Rewards to Gauge Customer Interest
Shake Shack Tests Crypto Rewards to Gauge Customer Interest
March 04, 2022  |  Restaurant innovation

As restaurants continue to look for rewards that they can offer that will make customers truly want to keep coming back, some are turning to...

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Today in Food Commerce: Shake Shack Goes All-in on Kiosks; Delivery Bots Come to College Campuses
Today in Food Commerce: Shake Shack Goes All-in on Kiosks; Delivery Bots Come to College...
February 18, 2022  |  Commerce

Today in food commerce, Shake Shack sets its sights on in-store ordering channels, and robotics take over the restaurant industry. Plus, PYMNTS data reveal that...

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Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales
Shake Shack Turns to Kiosks, Drive-Thru to Boost In-Store Sales
February 18, 2022  |  Restaurant innovation

In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its new drive-thru concept, even...

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Shake Shack’s Q1 Revenue Forecast Falls Due to Omicron’s Impact
Shake Shack’s Q1 Revenue Forecast Falls Due to Omicron’s Impact
February 17, 2022  |  Earnings

Shake Shack reported Thursday (Feb. 17) its first quarter revenue forecast fell below estimates because of the omicron variant, a report from Reuters said. The...

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Restaurant Roundup: Brands Turn to Off-Premise Formats to Boost Profit Margins
Restaurant Roundup: Brands Turn to Off-Premise Formats to Boost Profit Margins
January 14, 2022  |  Restaurant innovation

As restaurants look to boost their digital sales in 2022, some major brands are developing new restaurant formats with a focus on off-premise sales. For...

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