It is known that negative friction is bad, ruining customer experiences and leading to abandoned carts and all manner of dissatisfaction. Friendly friction, on the...
Merchants can find themselves fighting with one hand tied behind their backs in their battle against fraud. They must not only implement innovative technologies to...
With the global travel industry expected to lose $11 billion to fraud this year, online travel agents (OTAs) must safeguard against threats across multiple channels....
With the global travel industry expected to lose $11 billion to fraud this year, online travel agents (OTAs) must safeguard against threats across multiple channels....
Some people think the best thing about the Pennsylvania-based convenience store and fuel chain Wawa is their absurdly delicious jalapeño-stuffed pretzels, oozing with molten cheese....
Banks are increasingly embracing new channels to offer seamless omnichannel services to their customers, but doing so often creates silos that handle large amounts of...
Bad actors are increasingly targeting transit companies’ loyalty programs and relying on stolen payment credentials, but tighter online authentication measures and artificial intelligence (AI)-powered solutions...
The fraud prevention race is the same as it has always been, with merchants and security companies sprinting to stay ahead of cybercriminals to keep...
Just when you think there are no surprises left, this statistic drops: 60 percent of organizations recently polled had no idea their customer data had...