subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Today In Payments: European Banks Could Cut Business Trips By 50 Pct; Amazon Pilots Customer Engagement Platform For Brands
Today In Payments: European Banks Could Cut Business Trips By 50 Pct; Amazon Pilots Customer...
April 26, 2021  |  News

In today’s top news, some of Europe’s biggest banks could cut business trips by 50 percent, and Amazon is testing a new merchant-enabled, email-driven customer...

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Data Makes Road To Effective Subscription Management Easy To Travel
Data Makes Road To Effective Subscription Management Easy To Travel
April 06, 2021  |  Subscriptions

Given the shocking number of things one can purchase on a subscription, it seems safe to say that the secret to subscriptions isn’t just the...

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Coke Says Things Go Better With … Subscriptions
Coke Says Things Go Better With … Subscriptions
January 20, 2021  |  Subscriptions

Even Coca-Cola has had a rough year at the hands of COVID-19. Its most recent quarterly earnings showed an unheard-of 9 percent decline as consumers...

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Getting Subscription Bundles Right For Minimum Churn
Getting Subscription Bundles Right For Minimum Churn
December 22, 2020  |  Subscriptions

Subscription bundles come in many forms, from cable TV tiers to Software-as-a-Service (SaaS) providers assembling suites of digital collaboration tools. The problem is that some...

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Benchmarking Subscription Commerce’s KPIs
Benchmarking Subscription Commerce’s KPIs
November 25, 2020  |  Subscriptions

Like patients who avoid going to the doctor because they don’t want any bad news, online sellers who aren’t rigorously and continuously analyzing their customer...

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Peloton Earnings Include Warning On Shipping, Customer Support
Peloton Earnings Include Warning On Shipping, Customer Support
November 05, 2020  |  Earnings

Rare is the earnings announcement and subsequent analyst call that starts with a mea culpa from the CEO. Especially one that’s full of good news...

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Today In How We Eat:  Drone Deliveries Take Off,  Walmart vs Amazon Prime
Today In How We Eat: Drone Deliveries Take Off, Walmart vs Amazon Prime
September 15, 2020  |  Subscriptions

Today in how we eat, the world of delivery gets a close-up as drones prepare to take to the skies to drop groceries off at...

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Peloton Passes 1 Million Connected Customer Mark
Peloton Passes 1 Million Connected Customer Mark
September 10, 2020  |  Earnings

The digital beat goes on for Peloton as the connected fitness company sprinted past expectations for its Q4 as well as aggregated metrics for its...

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DraftKings: Why Sportsbook Is The Ticket To The Everywhere Fan Experience
DraftKings: Why Sportsbook Is The Ticket To The Everywhere Fan Experience
August 12, 2020  |  Merchant Innovation

With live sports and entertainment still mostly on hold, fans are getting their sports fix by betting on it. Dan Hannigan-Daley, director of sportsbook product...

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