Credit card chargebacks and the resulting revenue loss are major headaches for merchants, according to “Dispute-Prevention Solutions,” a PYMNTS and Verifi collaboration based on a...
With the surge of credit card transactions during the pandemic is the seemingly inescapable cascade of disputes and chargebacks that eat into profits and create...
Credit card transaction volume during the past two years has presented something of a model of the rest of the economy since the pandemic began...
Friendly fraud can account for up to 75% of all transaction disputes, writes Sara Craven, senior VP and CEO of Verifi, in the PYMNTS eBook,...
To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes. In an interview with Karen Webster,...
First-party misuse — known as “friendly” fraud — can be difficult to detect, and reducing it is a delicate matter of telling true policy abusers...
The average business has lost nearly one-half of one percent (0.43%) of its credit card payment revenue to card transaction disputes in the past 12...
Fraud detection is constantly improving, but so are the capabilities of fraud rings and hackers, making choice of fraud detection and dispute resolution technology critically...
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in...