A policyholder calls her insurance agency to ask what she owes. An artificial intelligence (AI) agent answers, pulls the balance and logs the call in...
A test drive at Cars24 lasts about an hour. Buyers raise loan worries, point out problems with the car and ask questions the salesperson may...
Microsoft has launched three new artificial intelligence models that can be used to power customer service agents, multilingual assistants, interactive learning experiences and live captions...
Artificial intelligence agents are showing up everywhere. Meta released its Muse personal AI agent on Sept. 8, and it reached the top of Apple’s free...
McDonald’s will deploy ArchIQ, an artificial intelligence-powered restaurant operating system, across its network, with U.S. rollout starting in 2027. Its drive-thru voice agent, Archy, takes...
University Hospital at Downstate is piloting an ambient artificial intelligence (AI) scribe with 50 physicians across family medicine, internal medicine, cardiology and the emergency department....
Google has begun rolling out two new artificial intelligence models designed to power voice agents, the company said in a Tuesday (Sept. 15) blog post....
Batteries Plus, which calls itself the nation’s leading battery and power solutions service center, unveiled three artificial intelligence tools aimed at a problem that has...