Voice-activated assistants are all the rage. Recently, Tesla CEO Elon Musk turned to Twitter to weigh in on what the technology will mean to the...
If voice commerce is the future, then multi-modal commerce may be the future’s future. Voice, as Kris Zanuldin, head of Connected Commerce at Amazon, previously...
An increasing number of consumers are getting a roommate, and her name is Alexa. She’s smart, and she’s also learning. Between 2017 and the beginning...
Voice commerce isn’t just about buying things. It’s also about returning things, exchanging things, tracking orders, reordering and improving the customer experience by answering questions...
Facebook’s text virtual assistant, Facebook M – which relied on humans to train the artificial intelligence system – will lose the human help component of...
For the first time in years, Google had an official stand-alone booth at CES – a sign to buyers that it is ready to collaborate...
Amazon has rolled out a new Alexa developer kit for on-the-go devices, making it easier for manufacturers to integrate the wildly popular voice assistant into...
Amazon’s Alexa voice-activated digital assistant is being turned into an advertising business for the eCommerce giant, with Amazon reportedly in talks with companies about running...