It’s going to be a very vocal year when it comes to retail. Voice is the killer app of the connected commerce experience, according to...
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since then, it’s invested...
Amazon Web Services (AWS) is launching a voice transcription tool for doctors at its Las Vegas re:Invent conference Dec. 2-6, CNBC reported on Monday (Dec....
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on technologies such as...
Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. That’s the signal sent recently by McDonald’s....
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will deliver the strongest...
In only two days, banks, payment providers and merchants in the European Union will finally hit the controversial deadline for compliance with Strong Customer Authentication...
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos and any other...
Call centers are starting to move away from KBA as new technologies emerge. The number of facilities looking for alternatives has doubled since 2018, with...