Amazon is bringing Alexa in-skill purchasing — which allows for developers to generate revenue from voice apps — to Japan, the U.K and Germany, according...
The last decade has seen the emergence of a new generation of fast-growing, multinational businesses. Digital platforms — fueled by the convergence of mobile devices,...
A new report has revealed that an Amazon team auditing Alexa commands might be able to find a customer’s home address in a matter of...
Amazon failed Ted Mann, CEO of Slyce, a visual search firm, when it came to the cheesy sweater — the one with, in his words, “little...
Telecom firm Reliance Jio announced that it has acquired a majority stake in startup Haptik, which develops “conversational” platforms and virtual assistants for corporations. The...
Amazon just entered a whole new market now that Alexa, its voice-activated digital assistant, is HIPAA-compliant, which it means it can handle patients’ sensitive information. In a...
When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe at traditional authentication...
Allow us at PYMNTS to take a brief step back and admire the landscape — in this case, the growing, though still young, connected vehicle...
Apple has launched five new Siri Shortcuts that are now available. The Siri Shortcuts feature was introduced last fall as part of iOS 12. According...