Amazon Web Services (AWS) is launching a voice transcription tool for doctors at its Las Vegas re:Invent conference Dec. 2-6, CNBC reported on Monday (Dec....
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on technologies such as...
Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. Get the Full Story Complete the form...
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will deliver the strongest...
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Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Banks are turning to tools like voiceprint tech and fingerprint verification to deliver a personalized, yet secure, experience for customers who use their call centers,...
Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many...