Today In Data: Getting Used To The Next Big Thing
Some digitizations are clearly an upgrade — consumers prefer doing their Black Friday shopping from their couch as opposed to the mall, and businesses prefer that their cross-border payments not be a source of surprise when it comes to arrival times. However, some innovations are, perhaps, a harder sale. We may live in the era of voice automation, but consumers don’t always love talking to non-human voices. In addition, ridesharing companies are embracing electric scooters en masse, but it remains to be seen if consumers will be enthused.
