Digital Shift

The Digital Shift Report, a PYMNTS and CSI collaboration, examines how the pandemic is encouraging businesses to swap out manual B2B payments and invoice handling processes in favor of digital alternatives.

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Inside the December Report

  • An interview with Brett Rodewald, president and CEO of healthcare claims processor Lucent Health, on how virtual cards can help third-party claim processors smoothly send payments to physicians
  • Recent headlines from around the space, including survey findings about rising levels of AP automation adoption and recent data on Asia-Pacific employees’ manual expense filing frictions
  • A Deep Dive examining how optical character recognition, robotic processing automation and other technologies can accelerate and streamline invoice processing

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