FI Fraud Decisioning

The FI Fraud Decisioning Playbook, a PYMNTS and Simility collaboration, examines how understanding legitimate customers’ behaviors can help banks spot and eliminate malicious activities.

 

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Inside the April Playbook

  • An interview with Colleen Taylor, head of merchant services at Well Fargo, about how understanding normal customer purchasing behavior underpins accurate fraud detection
  • The latest fraud decisioning developments, including how FIs are defending customers against pandemic-related fraud and why AI-powered tools can help better detect account takeover attempts
  • A Deep Dive examining how alternative data sources and incorporating AI into fraud protection arsenals is key to securing online platforms

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