Why Prompts Are the New Buy Buttons

The Prompt Economy™: How AI Agents Turn Conversation into Commerce

What happens when a simple request becomes a done deal? PYMNTS Intelligence, in collaboration with Visa, dives into the rise of agentic AI in “The Prompt Economy™: How AI Agents Turn Conversation into Commerce.” Where prompts replace buy buttons and commerce moves at the speed of a conversation.

In this Tracker, learn how:
  • Just 15% of CFOs at large enterprises are currently piloting agentic AI, with data security, governance, and trust issues impeding adoption.
  • “Taylor,” a millennial eCommerce partnerships manager at a Bay Area retail company, uses agentic AI throughout her day, both at work and at home.
  • Visa’s tokenized “pay-by-agent” flows in early pilots reduced cross-border settlement times from D+2 to T+0, enabling same-day international payments.
  • Klarna’s agentic customer service assistant now handles two-thirds of the FinTech’s global support chats in less than two minutes.
  • Walmart’s Super Agent is targeting half of its sales online by automating reviews, reorders and supplier–employee workflows.

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