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Trackers

B2B API

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

An interview with Fredrik Hedberg, co-founder and chief technology officer of Swedish FinTech Tink, on the company’s recently unveiled API suite and its decision to focus on API development

A directory of more than 40 top platform providers in the B2B API space

Notable headlines and trends from around the industry, including recently debuted API solutions

CALL CENTER COMMERCE

MAY 2018 TRACKER

INSIDE THE MAY TRACKER

Notable headlines and trends from around the call center space, including the latest news on cloud-based systems

An interview with travel payment solutions company Amadeus on serving the call center needs of airline customers

A provider directory featuring 40 of the top players in the space

CONNECTED CONSUMER

MAY 2018 REPORT

INSIDE THE MAY PLAYBOOK

Millennials make an average of 19.3 purchases every year

25 percent of the Bridge Millennials that buy online prefer Amazon

50 percent of consumers preferred omnichannel shopping experiences

contextual commerce

MAY 2018 TRACKER

INSIDE THE MAY REPORT

Consumers are going social: 81 percent of consumers who have engaged in contextual commerce say they make at least some purchases via social media.

Shoppers have a need for speed: 59 percent of consumers who have engaged in contextual commerce say they did so because it offered a “much faster buying experience.”

The consumers spending the most are the happiest: 82 percent of shoppers who spend more than $50 per purchase reported having a positive experience, compared to 24 percent of those who spent less than $25.

credit union

JUNE/JULY 2018 TRACKER

INSIDE THE JUNE/JULY TRACKER

Jim Bedinger, president of the National Police Credit Union, discusses what it takes to serve a law enforcement membership, including the importance of targeted loans and police lodge commercial accounts

Notable headlines from around the credit union space, including news on recently announced partnerships and collaborations

DIGITAL BANKING

MAY 2018 TRACKER

INSIDE THE MAY TRACKER

An interview with Dan Schrag, co-director of the Belfer Center’s Science, Technology and Public Policy program, on the newly formed Council on Responsible Use of Artificial Intelligence, a collaboration between the Harvard Kennedy School’s Belfer Center and Bank of America.

Notable recent news from around the space, including new technology making its presence felt around the world

Rankings of the top providers around the space

DIGITAL DRIVE

JANUARY 2018 REPORT

INSIDE THE JANUARY TRACKER

135 million U.S. commuters annually spend $212 billion in commerce as they drive to and from their workplaces and homes.

40 percent of these commuter spend over $18.7 billion getting their daily caffeine fix, while 54 percent order-ahead and pay for food influencing $47.3 billion in commerce every year.

66 percent of commuters who make mobile order ahead purchases today would do so more often if in-vehicle commerce was available in their vehicle.

21 percent of commuters who do not currently connect to internet while commuting would be interested in owning a self-driving car.

DIGITAL IDENTITY

MAY 2018 TRACKER

INSIDE THE MAY TRACKER

Ultan O’Carroll, assistant commissioner and technology advisor of Ireland’s Data Protection Commissioner, on the fallout from the European Union’s new General Data Protection Regulation

Rankings of the top providers in the space and profiles of more than 150 players

Recent digital identity news and trends, including headlines on the latest biometric solutions to hit the market

Disbursements

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

Accruit CEO Brent Abrahm and TruckTractorTrailer CEO John Gillie discuss how digital escrow tools are instilling confidence in buying expensive items online

A directory and profiles of more than 100 providers offering services related to payment networks, methods and use segments, including five new additions

Notable headlines from around the space, including the latest changes to how gig workers and insurance policyholders get paid

FASTER PAYMENTS

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

The most recent developments from across the faster payments landscape, including new security solutions from ACH Alert and Rambus

An interview with Brian Jamieson, co-founder and CEO of Centtrip, on the FinTech’s approach to providing corporations with real-time domestic and international payments

FINANCIAL INCLUSION

march 2016 TRACKER

The PYMNTS.com Financial Inclusion TrackerTM, powered by Mozido, is designed provide governments, financial institutions, telecoms, retailers, and others interested in understanding the financial inclusion landscape, an organizing framework for evaluating the many players that provide digital financial inclusion services to underbanked and unbanked populations around the world.

GLOBAL PAYMENTS ARCHITECTURE

MAY 2018 PLAYBOOK

INSIDE THE REPORT

In the inaugural edition, Michelle Larson-Krieg, international student director at the University of Colorado Denver, explains how the university streamlined the tuition payment process for overseas families.

A Deep Dive into the shifting global education market

The latest headlines and international education news

INNOVATION READINESS

MAY 2018 PLAYBOOK

INSIDE THE MAY PLAYBOOK

100 percent of sandboxing FIs reported their IT infrastructure was well-suited for innovation.

70 percent of FIs with flexible IT infrastructures said their recent innovations were “extremely successful,” more than double the percentage of average merchants who said the same.

40 percent of Top Performers trust sandbox environments to scale functionality.

INTELLIGENCE OF THINGS

MAY 2018 TRACKER

INSIDE THE MAY TRACKER

Profiles of roughly 280 players in the IoT space, including eight new additions

An interview with Marie Le Page, co-founder and U.K. CEO of Europe-based connected delivery service LivingPackets, on using IoT-equipped packages and a crowdshipping model for speedy eCommerce delivery

The latest news on IoT developments, from Mumbai’s new smart meters to Alibaba’s planned voice assistant connection with Volvo, Audi and Daimler cars

KIOSK AND RETAIL

MAY 2018 REPORT

INSIDE THE MAY REPORT

More than $1 billion worth of kiosks were ordered in 2015

1,000 new food and beverage kiosks were installed in 2016

Food and Beverage kiosks produced $218 million in 2016

MOBILE ORDER-AHEAD

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

An interview with Scott Gladstone, Applebee’s vice president of strategy and development, on the restaurant’s mobile ordering strategy and its latest experiment with in-car ordering

A directory with profiles of the top mobile order-ahead apps

Notable news and trends from around the space, including recent efforts to streamline order pickup through designated drive-through lanes and meal collection lockers

MPOS

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

Singapore-based mPOS solutions provider Touché on how biometric security-enabled mPOS devices can offer convenience and facilitate loyalty programs

The latest headlines and trends from around the mPOS industry, from PayPal’s iZettle acquisition to Walmart’s outdoor mPOS solution

Profiles of roughly 320 providers in the space, including four new additions

Omni Developer

May 2018 Report

INSIDE THE May REPORT:

Benjamin Lord, executive director of global eCommerce and omnichannel sales at NARS Cosmetics, on how the company has turned to AR, AI and personalization technology to stand out from the cosmetics crowd

Notable news updates, including recent headlines on the latest omnichannel investments from retailers

A Deep Dive examining customers’ preferences surrounding health and beauty retailers’ branded mobile apps

Profiles for nearly 300 of the biggest players in the space, including six new additions

OMNI USAGE

JUNE 2018 REPORT

INSIDE THE JUNE REPORT

Notable news updates, including recent investments in online delivery and pickup programs from industry leaders like Target and Walmart

Brian Zone, owner and founder of Long Island Apothecary, on how small pharmacies like his are working to compete with larger retailers’ omnichannel offerings

Profiles for hundreds of the largest players in the space, including four new additions

PAYMENTS AS A SERVICE

APRIL 2018 TRACKER

INSIDE THE APRIL TRACKER

An interview with Elery Pfeffer, founder and CEO of Nift, on a gift and rewards distribution platform to promote local businesses

The latest news from around the PaaS world, from Mastercard’s new gas station chain partnership to JPMorgan Chase and TouchBistro’s collaboration on diners’ bill payments

A provider directory featuring profiles of more than 100 players in the space, including four new additions

PAYMENTS POWERING PLATFORMS

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

An interview with Sara Margulis, CEO and co-founder of online crowdfunding platform Honeyfund, on why and how the company has worked to help newlyweds raise money for their honeymoon.

A directory of more than 100 players, including four new additions.

Notable headlines and trends around the space, including headlines on the latest developments in payment-powering platforms.

SMARTER PAYMENTS

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

An interview with Dave Endler, co-founder and president of security and fraud prevention solutions provider SpyCould on the rise of account takeovers

A data-driven deep dive into the rising threat of DDoS attacks

Notable headlines from around space, including developments from Credit Karma, CUJO, Mastercard and more

subscription commerce

MAY 2018 TRACKER

INSIDE THE MAY REPORT

An interview with Tobi Pearce, CEO and co-founder of digital fitness business Sweat.com, about the challenges of keeping online fitness subscribers committed

A Deep Dive into the factors driving the software-as-a-service subscription market’s growth, as well as its projections for the future

Notable headlines from the subscription space, including Lyft’s monthly ride subscription plan rollout and Netflix’s big revenue gain

UNATTENDED RETAIL

JUNE 2018 TRACKER

INSIDE THE JUNE TRACKER

An interview with Lee Mokri, founder of vending machine manufacturing startup Byte Foods, on how the company is bringing healthy food to employee breakrooms and kitchens

Profiles and rankings of more than 100 players in the space, including five new entries

Notable news and trends, including headlines from the food service players that are embracing unattended retail

WORKFORCE SPEND MANAGEMENT TRACKER

JUNE 2018 TRACKER

INSIDE THE JUNE REPORT

Erik Dyson, co-founder and CEO of All Hands and Hearts – Smart Response, and finance manager Lori Sylvia, on how flexible corporate cards enable the organization to provide relief workers with flexible spending tools when responding to disaster regions.

A Deep Dive on the diminishing role of paper checks and the rise of corporate cards for mobile workforces

The latest news and headlines on workforce spend management solutions

X-BORDER RECEIVABLES

MARCH 2018 REPORT

INSIDE THE MARCH REPORT

Rick Bryant, Volvo Car USA’s vice president of sales, on how the automaker aims to ease the pain of vehicle leasing for international students and their parents.

Notable headlines from around the space, including headlines on new blockchain solutions and global banking developments.