Transportation

Travel Payments
Refunds Put Southwest Airlines Customer Service to Test
December 29, 2022

Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses.  The beleaguered airline has set up a page on its website for customers to submit requests for refunds for canceled flights as well as for related expenses, it...

Travel Payments
Business Travel Platform TripActions Partners With Airwallex
December 15, 2022

Business travel platform TripActions has tapped Airwallex for cross-border payment support. The companies said in a news release Thursday (Dec. 14) that Airwallex’s support will benefit TripActions Liquid, the company’s corporate card and expense management solution. “With support from Airwallex’s global payments and banking infrastructure,...

Ridesharing
Super App Grab Freezes Hiring and Salaries
December 15, 2022

Singapore’s Grab Holdings wants to cut costs for its ridesharing app/food delivery service. A report Thursday (Dec. 15) by Reuters outlines the cost-cutting measures, which come amid ongoing struggles for the delivery sector. The Reuters report says Grab will pause most hiring, institute salary freezes...

Transportation
Air Travel’s Next Upgrade Is Checking In at the Mall
December 14, 2022

Air travel may have rebounded, but the process of actually catching a flight has not. From parking to check-in to baggage, security and boarding, this friction-filled outdated routine is the stuff of nightmares — and that’s when there aren’t any delays. It’s also why David...

Travel Payments
Airwallex Partnership With Agoda Booking Platform Offers Business Travel Discounts
December 11, 2022

FinTech Airwallex has teamed with Agoda to help Hong Kong business travelers book their accommodations. The companies say their partnership — announced in a recent news release — is designed to meet a surge in demand for business travel. When booking through the Agoda travel...

Transportation
EU Considers Mandatory Card Payment Terminals at EV Charging Points
December 07, 2022

The European Parliament is considering making card payment terminals obligatory at all EV charging points. In fact, as electric vehicles (EVs) grow in popularity across Europe, laying down the necessary charging infrastructure has become a top priority for lawmakers. Learn more: EVs Transform Urban Transport...

Travel Payments
Clickatell Debuts Pay-by-Chat Feature for Travel Sector
December 07, 2022

Chat commerce company Clickatell has updated its offerings for the travel sector. According to a Wednesday (Dec. 7) news release, new benefits of the company’s chat commerce platform include lower costs for businesses to hold chat conversations and engagement in real-time or any-time communications. The...

Travel Payments
Regions Bank Rolls Out Virtual Business Travel Card Solution
December 05, 2022

Regions Bank has debuted a virtual card designed to streamline business travel payments. The bank’s Visa Commercial Pay solution, announced in a news release Monday (Dec. 5), is designed for Regions’ treasury management clients. Regions Bank says the solution lets businesses that use a travel...

Travel Payments
Airlines and Travel Agencies Ride Tailwind of Payment Choice Online
December 05, 2022

Increasing optionality in travel payments is helping to keep the sector’s rebound rolling. Al Enes, vice president of gig economy and travel at payments platform Nuvei, told PYMNTS it’s no mystery that two-plus years of pent-up demand was unleashed early in the year and led...