Banking 2/page/5 news and trends

Banks, Retailers Turn Call Centers Into Revenue Engines With AI
artificial intelligence // April 24, 2026

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...

BIS Report Warns Banking Services From Crypto Firms Carry Risk
Cryptocurrency // April 23, 2026

A global banking regulator is warning of risks stemming from cryptocurrency exchanges offering banking services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Citizens Bank Customers Targeted in Third-Party Data Breach
Cybersecurity // April 23, 2026

Two U.S. banks say they are investigating data breaches targeting their customers’ information. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

First Citizens Plans to Retire Silicon Valley Bank Name 
Banking // April 23, 2026

Three years ago, First Citizens BancShares acquired failing crypto/tech-focused lender Silicon Valley Bank (SVB). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Interviews & Exclusives
Why Banks Can’t Rely on One-Time Passwords Anymore

April 23, 2026
Watch more: Need to Know With Entersekt’s Schalk Nolte Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to […]

How Visa Is Rewiring Bank Infrastructure for the AI Era

April 20, 2026
Watch more: The Edit With Visa’s Kathleen Pierce-Gilmore Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

The Old-School Card Product Banks May Need Most

April 20, 2026
Secured credit cards have never had the glamour their more luxury and premium card cousins command. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Central Banks Test a New Cross-Border Playbook

April 13, 2026
  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Quick Reads
Morgan Stanley Supports Stablecoin Issuers With New Fund for Reserves

April 24, 2026
Morgan Stanley Investment Management (MSIM) has launched a new government money market fund designed to meet the needs of payment stablecoin issuers that are looking to invest the reserves that back their outstanding payment stablecoins. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

BIS Report Warns Banking Services From Crypto Firms Carry Risk

April 23, 2026
A global banking regulator is warning of risks stemming from cryptocurrency exchanges offering banking services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Citizens Bank Customers Targeted in Third-Party Data Breach

April 23, 2026
Two U.S. banks say they are investigating data breaches targeting their customers’ information. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

First Citizens Plans to Retire Silicon Valley Bank Name 

April 23, 2026
Three years ago, First Citizens BancShares acquired failing crypto/tech-focused lender Silicon Valley Bank (SVB). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...