Commerce news and trends

Bite CEO: Self-Service Kiosks Meet Shopper Demand for Click-and-Mortar™ Retail
Retail // April 22, 2024

Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies. In an interview with PYMNTS, Brandon Barton, CEO of self-service kiosk provider Bite, which recently raised $9 million in its Series A funding round, shared that the company,...

Levi’s Finds D2C Business Provides Greater Consumer Trend Insights
Retail // April 22, 2024

Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to wholesalers and reduce the uncertainty around dealing with wholesale customers like department stores, which have...

Walmart to Offer Suppliers Combination of Insights and Retail Media
Retail // April 17, 2024

Walmart will launch a new service that allows suppliers to combine insights from its data monetization platform with its closed-loop, omnichannel retail media solutions. This combination of Walmart Luminate insights and the Walmart Connect retail media solutions was piloted last year and will be available to all Walmart Luminate Charter...

Retail Personalization Is About More Than Just Sending Offers
Retail // April 15, 2024

As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to calculate the right targeted promotion — consumers are looking for emotional connection.  Personalization is becoming table stakes for retailers. The...

Interviews & Exclusives
Walmart and Amazon Up the Ante in GenAI Race

March 29, 2024
As Amazon and Walmart look to generative artificial intelligence (AI) to improve their businesses and capture more of consumers’ total spending, Amazon is stepping up its investment in the space by the billions. The eCommerce giant announced Wednesday (March 27) that it has made an additional $2.75 billion investment in AI startup Anthropic, an OpenAI competitor, bringing its total investment in the company to […]

Old School Fraud: Counterfeit Cash Makes Global Comeback

March 15, 2024
While we were all watching online fraud, social engineering and ransomware, an old school financial crime tactic is rearing its ugly head. Counterfeit banknotes are making a comeback back all...

Walmart Counters Amazon’s eCommerce Lead With Omnichannel Tech

February 02, 2024
As Walmart looks to shrink Amazon’s growing lead in consumer retail spending, the mega-retailer is turning to new technologies to merge the digital and physical shopping journeys to provide a...

GenAI Levels the Payments Tech Playing Field for Small Businesses

January 29, 2024
Artificial intelligence (AI) has been around for a while and has already made inroads in financial services, helping to automate back-office functions, and helping customers with millions of inquiries each...

Quick Reads
Levi’s Finds D2C Business Provides Greater Consumer Trend Insights

April 22, 2024
Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to wholesalers and reduce the uncertainty around dealing with wholesale customers like department stores, which have seen slower sales in recent years, the Wall Street Journal […]

Microsoft Launches AI-Optimized Devices for Business Users

March 21, 2024
Microsoft has announced the launch of two new devices designed exclusively for business users: the Surface Pro 10 for Business and the Surface Laptop 6 for Business. These devices are...

Cart.com Launches Order Management Software for Merchants

February 21, 2024
Cart.com now offers its order management software solution as a standalone product. The Constellation Order Management System (OMS) allows merchants to unify orders and inventory across multiple channels, the company said in a...

Spending on Sporting Goods Drops, Both Online and In-Store

February 12, 2024
Consumers reported spent 7.7% less on sporting goods in January than they did in the same month a year earlier. Online spending at sporting goods stores declined 6.8% year over...