Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies. In an interview with PYMNTS, Brandon Barton, CEO of self-service kiosk provider Bite, which recently raised $9 million in its Series A funding round, shared that the company,...
Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to wholesalers and reduce the uncertainty around dealing with wholesale customers like department stores, which have...
Walmart will launch a new service that allows suppliers to combine insights from its data monetization platform with its closed-loop, omnichannel retail media solutions. This combination of Walmart Luminate insights and the Walmart Connect retail media solutions was piloted last year and will be available to all Walmart Luminate Charter...
As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to calculate the right targeted promotion — consumers are looking for emotional connection. Personalization is becoming table stakes for retailers. The...
March 29, 2024
As Amazon and Walmart look to generative artificial intelligence (AI) to improve their businesses and capture more of consumers’ total spending, Amazon is stepping up its investment in the space by the billions. The eCommerce giant announced Wednesday (March 27) that it has made an additional $2.75 billion investment in AI startup Anthropic, an OpenAI competitor, bringing its total investment in the company to […]
March 15, 2024
While we were all watching online fraud, social engineering and ransomware, an old school financial crime tactic is rearing its ugly head. Counterfeit banknotes are making a comeback back all...
February 02, 2024
As Walmart looks to shrink Amazon’s growing lead in consumer retail spending, the mega-retailer is turning to new technologies to merge the digital and physical shopping journeys to provide a...
January 29, 2024
Artificial intelligence (AI) has been around for a while and has already made inroads in financial services, helping to automate back-office functions, and helping customers with millions of inquiries each...
April 22, 2024
Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to wholesalers and reduce the uncertainty around dealing with wholesale customers like department stores, which have seen slower sales in recent years, the Wall Street Journal […]
March 21, 2024
Microsoft has announced the launch of two new devices designed exclusively for business users: the Surface Pro 10 for Business and the Surface Laptop 6 for Business. These devices are...
February 21, 2024
Cart.com now offers its order management software solution as a standalone product. The Constellation Order Management System (OMS) allows merchants to unify orders and inventory across multiple channels, the company said in a...
February 12, 2024
Consumers reported spent 7.7% less on sporting goods in January than they did in the same month a year earlier. Online spending at sporting goods stores declined 6.8% year over...