The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Such tactics, the Federal Trade Commission (FTC) said Tuesday (Dec. 17) are used by the live-event ticketing and short-term lodging sectors to mask total prices and hide junk fees. “People deserve to know up-front...
The Federal Trade Commission (FTC) plans to require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to implement a comprehensive security program. This plan is part of a proposed settlement order regarding the FTC’s charges that three large data breaches from 2014 to 2020 resulted from...
Hilton has launched two hotel loyalty debit cards in the U.K.: the Hilton Honors Debit Card and the Hilton Honors Plus Debit Card. In collaboration with travel debit card platform Currensea, these cards aim to revolutionize the way travelers earn and redeem points for hotel...
Just as plastic cards replaced metal keys at hotels, digital wallets are replacing key cards. As CNBC reported Sunday (Sept. 1), this shift follows a tough stretch for plastic hotel key cards, thanks to health concerns during the pandemic and cybersecurity worries more recently. That’s led...
May 11, 2023
The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been slow to recover, partly due to Zoom and other teleconferencing services supplanting many forms of business travel. Hotels laid off and furloughed employees in record […]
April 17, 2023
This installment of PYMNTS’ miniseries based around consumer spending patterns focuses on the travel sector. Getting away from it all has been one of the last discretionary items consumers are...
June 14, 2021
For those in the lodging industry, the last 16 months have been all about evolution as such businesses have struggled to recreate themselves and their offerings for the era of...
March 23, 2021
In a move that separates it from the pack and provides a further signal that cryptocurrencies are moving mainstream, earlier this month, luxury hotel chain The Kessler Collection announced that...
March 17, 2025
M3 and Edenred Pay, an Edenred company, have partnered to deliver financial solutions to hospitality businesses. The collaboration will combine M3’s financial management platform for the hospitality industry with Edenred Pay’s payment automation solutions and will deliver solutions tailored to this sector’s unique needs, the companies said in a Monday (March 17) press release emailed to PYMNTS. “This […]
December 17, 2024
The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Such tactics, the Federal Trade Commission (FTC) said Tuesday (Dec. 17) are used by the live-event ticketing and...
October 09, 2024
The Federal Trade Commission (FTC) plans to require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to implement a comprehensive security program. This plan is part of a proposed settlement order...
September 01, 2024
Just as plastic cards replaced metal keys at hotels, digital wallets are replacing key cards. As CNBC reported Sunday (Sept. 1), this shift follows a tough stretch for plastic hotel key...