Norway’s largest financial services group, DNB, is taking a new approach to its SME customers as small businesses turn to digital, self-service banking solutions. The bank revealed Wednesday (Mar. 8) that it launched a restructuring efforts as SMEs and enterprises demand more digital banking services. DNB’s...
August 21, 2018
A new report revealed that the customer self-service (CSS) software market was valued at more than $5 billion last year, and is expected to grow to $13 billion by 2023. According to Global Customer Self-Service Software Market — Growth, Trend and Forecasts (2018 – 2023), many companies are utilizing self-service portals to deliver instant information […]
