Self Service news and trends

Self-Serve Specialist Cantaloupe Acquired by Private Equity Holding for $884 Million
Partnerships // June 16, 2025

Self-serve commerce company Cantaloupe is set to go private in an $884 million deal. The company announced in a news release Monday (June 16) that it would be acquired by 365 Retail Markets, maker of unattended retail technologies and a portfolio company of private equity...

Cantaloupe Adds ‘Smart Aisles’ to Self-Service Commerce Stable
Retail // May 05, 2025

Self-service commerce company Cantaloupe is debuting new products designed to promote frictionless retail. Among the firm’s new offerings announced Monday (May 5) is the Smart Aisle, which Cantaloupe describes as a “24/7 frictionless retail experience” that — in lieu of a human worker — uses 3D cameras, artificial intelligence...

Self-Service Payments Firm Cantaloupe Reportedly Weighs Sale
Partnerships // February 26, 2025

Self-service payments technology and software company Cantaloupe is reportedly considering putting itself up for sale. It’s one of the strategic offerings the company is weighing, along with a go-private transaction, Reuters reported Tuesday (Feb. 25), citing unnamed sources. The company provides payments technology to power...

How Self-Service Technology Is Helping Physical Retail Take Back Sales
Unattended Retail // February 26, 2025

The brick-and-mortar retail model is in flux. Stores have been shuttering due to retail theft, staffing shortages abound, items are locked up, and navigating the aisles takes longer than ever. Shoppers, conditioned by the shift to eCommerce throughout the past several years, value time and...

Interviews & Exclusives
Stadiums Bet on Smart Checkout to Keep Fans Spending

June 17, 2025
Self-service models are emerging not merely as a convenience but as a powerful catalyst for faster commerce and payments experiences at every consumer touchpoint. This paradigm shift is particularly evident in high-traffic environments, where consumer expectations for speed, personalization and frictionless interactions are paramount. Sports and entertainment venues stand out as an ideal proving ground […]

Self-Serve Retail Rises on ‘Smart Commerce’ Technology

February 20, 2025
Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able...

66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts

September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency....

Self-Service Confronts Big Issues to Meet Consumer Demand

April 12, 2024
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is...

Quick Reads
Self-Serve Specialist Cantaloupe Acquired by Private Equity Holding for $884 Million

June 16, 2025
Self-serve commerce company Cantaloupe is set to go private in an $884 million deal. The company announced in a news release Monday (June 16) that it would be acquired by 365 Retail Markets, maker of unattended retail technologies and a portfolio company of private equity group Providence Equity Partners. “Cantaloupe’s and 365’s complementary strengths will […]

Cantaloupe Adds ‘Smart Aisles’ to Self-Service Commerce Stable

May 05, 2025
Self-service commerce company Cantaloupe is debuting new products designed to promote frictionless retail. Among the firm’s new offerings announced Monday (May 5) is the Smart Aisle, which Cantaloupe describes as a “24/7 frictionless retail...

Worldline Partners Selfly Store on Contactless Vending Offering

July 18, 2024
Worldline has formed a partnership with intelligent vending machine company Selfly Store. The collaboration, announced Tuesday (July 16), will see Worldline work with payment expert Antenor to integrate a contactless...

California Aims to Place Limits on Self-Checkout

June 02, 2024
Lawmakers in California want to put some checks on the use of self-checkout. As a recent Wall Street Journal editorial noted, the state’s Senate has just passed a bill that...