Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a major quick-service restaurant (QSR) franchisee, which owns and runs more than 1,000 Burger King locations as well as more than...
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a high-margin channel, contributing to improved profitability. According to analyst Peter Saleh from BTIG, Shake Shack...
With quick-service restaurants (QSRs) increasingly rethinking their stores with an emphasis on digital efficiency, Burger King is trying a new kiosk-focused concept that prioritizes off-premise channels. At a convention with franchisees last week, the chain debuted its “Sizzle” design, which includes digital self-service ordering kiosks...
As own-device self-service catches on across industries, restaurants are leveraging kiosks to reach consumers who have not adopted mobile payments, according to GoTab. The restaurant technology provider’s CEO Tim McLaughlin told PYMNTS in an interview, following the launch of the company’s Self-Ordering Kiosks last week, that the technology enables food...
November 02, 2020
Few sectors have experienced such radical change in consumer purchasing habits during the pandemic than the quick-service restaurant (QSR) industry. Restaurants turned to digital channels to keep customers and staff safe and adopted QR codes, contactless payments and other tools to order and pay for food. One survey revealed that 34 percent of consumers prefer […]
April 17, 2020
The pandemic is reshaping all facets of physical life. As we space six feet apart in pretty much every physical setting – walking in the park, waiting for groceries, nimbly...
March 26, 2020
The automated retail market opened 2020 on pace to easily continue its double-digit growth. The continued adoption of technologies such as artificial intelligence (AI), machine learning (ML) is making it...
February 27, 2020
Mind the gap, as the saying goes. In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the...
November 06, 2023
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a high-margin channel, contributing to improved profitability. According to analyst Peter Saleh from BTIG, Shake Shack is relying on the further implementation of kiosks to drive […]
May 21, 2020
To help businesses safely resume their operations, IntraEdge has rolled out its Janus “privacy-first” self-check temperature kiosks, according to an announcement. The technology company described its device as a “turn-key contactless...
May 13, 2020
Vending machines that dispense masks may soon be coming to a shopping mall near you. Gaming company Razer said it will roll out the machines in Singapore in time for...
February 06, 2020
With digital innovation in delivery and click-and-collect in its quick-service restaurants (QSRs), Yum! Brands reported that worldwide system sales excluding foreign currency translation increased 10 percent, with Taco Bell at...
