In Bid to Raise the Checkout Bar, PayPal Urges Industry to Boost Authorizations
In Bid to Raise the Checkout Bar, PayPal Urges Industry to Boost Authorizations
March 30, 2022  |  Digital Payments

Declines are deadly during this critical phase of eCommerce growth, which is placing authorization optimization and authorization rates at the center of payments planning in...

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Wholesale Distributors up Their Tech Games to Compete With eCommerce Giants
Wholesale Distributors up Their Tech Games to Compete With eCommerce Giants
March 16, 2022  |  Payment Methods

When consumers receive a delivery from Amazon, they’ve prepaid online with a credit card. Get the Full Story Complete the form to unlock this article...

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Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
March 15, 2022  |  Digital-First Banking

Roughly 70% of consumers have extremely or very high levels of trust in their financial institutions (FIs), which may lead one to wonder what’s going...

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Digital Tools Unlock New Markets for Credit Unions
Digital Tools Unlock New Markets for Credit Unions
February 25, 2022  |  Credit Unions

Credit unions (CUs) historically have been known for their service — the tellers who know you by name and the call-center staffers who will take...

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Banking Customers Demand More Security — But Not if it Hurts User Experience
Banking Customers Demand More Security — But Not if it Hurts User Experience
February 17, 2022  |  Security & Fraud

When accessing their digital financial accounts, customers want to have a choice of channels and devices to use. They also want to have a great...

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Banks Use Data, Deep Pockets and Trust to Prep BNPL Entry
Banks Use Data, Deep Pockets and Trust to Prep BNPL Entry
February 15, 2022  |  Buy Now Pay Later

They’ve waited — and they’ve watched. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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Risk-Based Authentication Can Improve Customer Experience, Cement Loyalty
Risk-Based Authentication Can Improve Customer Experience, Cement Loyalty
January 24, 2022  |  Authentication

Fraud is always evolving, and financial institutions girding themselves against attacks often find themselves in the unenviable position of being, at most, one or two...

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Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
January 19, 2022  |  Personnel

After two years of the pandemic — and the new way of living and working that came along with it, with no end in sight...

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Data Plus Trust Is the Credit Union’s Digital Roadmap
Data Plus Trust Is the Credit Union’s Digital Roadmap
December 23, 2021  |  Credit Unions

The pandemic has spotlighted a key urgency for financial institutions (FIs) of all types: investigating and investing in the connection between human and digital engagement...

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