Paymentus: 2021 Was the Year of Unraveling
Paymentus: 2021 Was the Year of Unraveling
January 19, 2022  |  Opinion

​​Think of 2021 as the year customer experience started to transform the back office, says Dushyant Sharma, founder and CEO of Paymentus. This year, look...

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Retailers Test Discounting, No-Return Policies to Keep Goods With Consumers
Retailers Test Discounting, No-Return Policies to Keep Goods With Consumers
January 19, 2022  |  Retail

Like clockwork or the rising sun, each new year in the retail industry also reliably brings with it a flurry of January White Sales, spawned...

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Deep Dive: How Digital Payment Options Impact Cross-Border Customer Satisfaction
Deep Dive: How Digital Payment Options Impact Cross-Border Customer Satisfaction
January 19, 2022  |  Cross-border Payments

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Smoothie King on Providing Frictionless Customer Experiences
Smoothie King on Providing Frictionless Customer Experiences
January 19, 2022  |  Restaurant innovation

Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...

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FTC, DOJ Launch Consultation To Tighten Grip on Big Tech M&A 
FTC, DOJ Launch Consultation To Tighten Grip on Big Tech M&A 
January 19, 2022  |  Regulation

On Tuesday, the Federal Trade Commission (FTC) and the Justice Department’s Antitrust Division launched a joint public inquiry to review merger rules to strengthen enforcement...

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SoFi Granted Bank Charter
SoFi Granted Bank Charter
January 19, 2022  |  Banking

Digital finance firm SoFi Technologies was granted approval to become a national bank pending its acquisition of Golden Pacific Bancorp (GPB), according to a press...

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Digital DNA Helps Online Lenders Make New Account Fraud an Old Problem
Digital DNA Helps Online Lenders Make New Account Fraud an Old Problem
January 19, 2022  |  Authentication

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Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
January 19, 2022  |  Personnel

After two years of the pandemic — and the new way of living and working that came along with it, with no end in sight...

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AP Automation Is Going for the Ecosystem Play to Take the Hassle out of Hybrid Work
AP Automation Is Going for the Ecosystem Play to Take the Hassle out of Hybrid...
January 19, 2022  |  Connected Economy

Even as digitization roared through 2021, it wasn’t at all unusual to find firms still sending paper invoices and appointing staffers to print checks, bringing...

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