How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
How GenAI Is Transforming Financial Services Through ‘Hyper-Personalization’
February 01, 2024  |  Artificial Intelligence

Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a...

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Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
February 01, 2024  |  Consumer Payments

Consumers have developed an appetite for split-payment plans of all sorts. Also known as installment payment plans, these break up purchases into smaller, scheduled payments...

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GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
February 01, 2024  |  Artificial Intelligence

Vlad Jovanovic, vice president of innovation at PSCU, told PYMNTS that credit unions will gain loyalty as they harness artificial intelligence to forge new use...

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Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
February 01, 2024  |  Digital Payments

Digital wallets, such as Apple Pay, Google Pay and PayPal, provide convenient and secure ways to complete online purchases. These wallets remove the cumbersome process...

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IKEA US CEO Shares 2024 Strategy to Blend Retail, Payments and AI for Shopper Appeal
IKEA US CEO Shares 2024 Strategy to Blend Retail, Payments and AI for Shopper Appeal
February 01, 2024  |  Retail

IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide.  Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
February 01, 2024  |  eCommerce

Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due...

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AI’s Role in Helping Banks Fight Fraud and Financial Crimes
AI’s Role in Helping Banks Fight Fraud and Financial Crimes
February 01, 2024  |  Security & Fraud

Easy money attracts bad actors.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

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NYCB Profits from Signature Bank Acquisition Lost
NYCB Profits from Signature Bank Acquisition Lost
January 31, 2024  |  Banking

New York Community Bancorp (NYCB) shares closed down 38% Wednesday (Jan. 31) following its announcement of a dividend cut and an unexpected loss. Get the Full...

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Half of Software Sector Marketplaces Cite Operational Upgrades as Top Innovation Priority
Half of Software Sector Marketplaces Cite Operational Upgrades as Top Innovation Priority
January 31, 2024  |  Innovation

Payment facilitators (PayFacs), independent software vendors (ISVs) and marketplaces find themselves in an era where navigating a fiercely competitive eCommerce landscape, filled with interrelated opportunities...

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