SMBs Push for Local Shopping, Labor Shortage Will Hamper Holidays, Opportunities to Connect

By  |  November 1, 2021
 | 
Shopping on Phone

Retailers are relying on subscriptions and personalization to help them deepen their relationships with their customers. Plus, small and medium-sized businesses are still a long way from economic recovery as the COVID-19 pandemic continues to spread, and all the latest news from Amazon and Walmart.

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    Data:

    $2B; $4B: Additional Amazon operating costs in Q3 and Q4, respectively, due to labor shortages and inflation.

    $9.95: Rebate amount offered to Walmart+ subscribers on Monday (the day Amazon added a $9.95 grocery delivery fee).

    76%: Share of U.S. communities whose SMBs are still trying to recover from the COVID-19 pandemic.

    61%; 48%: Consumers with strong economic concerns and strong health concerns, respectively.

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    61M: Estimated number of U.S. consumers with at least one retail subscription.


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