Microsoft outlined this week how agentic artificial intelligence (AI) robots and vision-enabled agents are already changing in-store operations, customer service and workforce workflows. The shift marks a break from earlier retail AI deployments that focused on analytics dashboards, chatbots or recommendation engines. Get the Full...
YouTube plans to deepen its use of artificial intelligence (AI) across content creation, moderation and experimentation in 2026, according to a Wednesday (Jan.21) blog post from Chief Executive Neal Mohan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
In 2025, agentic artificial intelligence (AI) was more a shiny big idea than a cold hard reality. Companies talked breathlessly everywhere about the potential of the rapidly evolving technology. But nearly all were skeptical or cautious, content to absorb news and ideas about the latest...
The House of Representatives passed two bills Tuesday (Jan. 20) that would require the Small Business Administration (SBA) to help small businesses adopt artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Reckitt is one of the few global consumer goods companies that has moved generative artificial intelligence (AI) out of experimentation and into daily operations at scale. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Saudi Arabia’s National Infrastructure Fund (Infra) and the kingdom’s global artificial intelligence (AI) company Humain announced a $1.2 billion strategic financing framework agreement to expand AI and digital infrastructure projects in Saudi Arabia. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
OpenAI is reportedly working to expand the reach of its products in countries without widespread artificial intelligence (AI) access. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Meta’s new artificial intelligence lab has reportedly delivered its first AI models internally. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
The technical progress in artificial intelligence (AI) is real. The consumer readiness, particularly for autonomous and agentic solutions, is far less uniform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
