Consumers are used to product recommendations from eCommerce sites that are based on their history of purchases. Amazon is expanding this concept to suggest a shopper’s next buy based on their passions. Get the Full Story Complete the form to unlock this article and enjoy...
Alibaba Cloud has launched a multimodal artificial intelligence (AI) model that can process inputs in the form of text, images, audio and video, and can generate real-time responses in the form of text and natural speech. Get the Full Story Complete the form to unlock this...
A picture is worth a thousand words. In the world of central bankers, it can even move global financial markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Generative artificial intelligence (GenAI) and agentic models are revolutionizing financial services, transforming user experience, fraud detection, payments innovation and compliance processes, according to John Kain, head of financial services market development at Amazon Web Services (AWS). Get the Full Story Complete the form to unlock...
OpenAI has added new image generation capabilities that are native to GPT-4o, saying the model can now produce precise and photorealistic images. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
The former CEO of Cruise, an autonomous vehicle startup acquired by GM, has raised $150 million for his new robotics startup. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Echelon Fitness is rolling out a generative artificial intelligence (GenAI) assistant for the users of its fitness equipment that adds a unique personalization capability: You can “talk” to a chatbot to make changes to your custom workout plan. Get the Full Story Complete the form...
In his years at companies like Fiserv, Frank Bisignano has cultivated a reputation as a fixer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding up the work of customer experience (CX) teams, it also makes customers feel heard and...
