Aggregators

Aggregators
Aggregators Expand Into Highly Consumable Retail Categories to Drive Frequency
April 04, 2024

As restaurant and grocery aggregators push beyond their original categories to grow their penetration in retail, some are turning to consumables overall to drive purchasing frequency. Take, for instance, nutritional supplements, which many shoppers consume daily. On Thursday (Apr. 4), Uber announced Thursday (April 4) a partnership with The Vitamin...

Aggregators
Uber Eats Adds Live Location Sharing as Aggregators Compete to Reduce Friction
March 07, 2024

As on-demand delivery aggregators race to offer the most easy, seamless customer experience, Uber Eats is adding live location sharing for hard-to-find deliveries. The aggregator announced Thursday (March 7) the launch of the feature for “meet outside” or “meet at door” orders, which shares customers’ live locations...

Aggregators
Thrasio’s Bankruptcy Spotlights Aggregators’ Decline as Ecosystems Take Shape
February 28, 2024

It was a highly successful business model, at least for a while. But the recent filing of Thrasio Holdings for Chapter 11 this week points to how Amazon aggregators have been facing a reckoning that would have seemed unimaginable during the halcyon days of eCommerce...

Aggregators
Grubhub Adds Convenience Items From CVS Pharmacy to Its Marketplace
February 22, 2024

Grubhub added CVS Pharmacy to its marketplace. With this addition, the online mobile food ordering and delivery platform now offers thousands of convenience items from more than 6,000 CVS locations across 48 states, Grubhub said in a Thursday (Feb. 22) press release. “We’re proud to further...

Aggregators
Uber Eats Trails Behind Talabat in Provider Ranking of Aggregators
February 13, 2024

Nothing says true love like getting take out, and with Valentine’s Day right around the corner, it’s time to order out for a date night in.  In this edition of PYMNTS’ Provider Ranking of Aggregators, Talabat grows its score and maintains its lead, with Uber Eats...

Aggregators
Report: Grab Holdings and GoTo Group in Preliminary Merger Discussions
February 09, 2024

Southeast Asian ride-hailing and food-delivery companies Grab Holdings and GoTo Group are reportedly in talks to merge. The companies are in preliminary discussions and are exploring various scenarios for a potential merger, Bloomberg reported Friday (Feb. 9), citing unnamed sources. However, the discussions have been on and off, and may not...

Aggregators
Instacart Expands SNAP Acceptance as Aggregators Compete for Benefit Spending 
January 30, 2024

Instacart has significantly expanded its acceptance of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payments, as aggregators compete to unlock the spending opportunities presented by a range of benefits programs. The grocery aggregator announced Tuesday (Jan. 30) that it has broadened its SNAP...

Aggregators
Grocery Aggregators Lag Behind Other eCommerce Marketplaces in Consumer Satisfaction
January 18, 2024

When it comes to online marketplaces, grocery-focused platforms lag behind other industries in terms of providing a positive customer experience. By the Numbers The new PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from a survey of...

Aggregators
Talabat Delivers Results In Latest Provider Ranking of Aggregators
January 09, 2024

With a new year comes a new version of PYMNTS’ Provider Ranking of Aggregators. In this edition, Talabat holds on to the top spot, but other aggregators are delivering results as well. Hungry for more? Check out the rest below!  The Top 5 Talabat remains...