When it comes to restaurant aggregators, the top players know how to hold their ground. PYMNTS reveals which aggregators are staying on top and which are losing ground in the April edition of PYMNTS’ Provider Ranking of Aggregators. Most players held onto their leadership positions,...
When it comes to ordering meal delivery, consumers have plenty of options, from leading third-party aggregators to smaller, regional players to restaurants that offer in-house delivery. Soon, delivery providers may have one more major player against which to contend. Digital on-demand convenience service Gopuff announced...
Consumers are drawn to digital features that make it easier to customize their interactions with their favorite local businesses, including restaurants. The digital shift caused consumers to seek more efficient ways to access goods and services and expect convenience, and has created new challenges and...
In the early months of quarantine, the relationships between restaurants and third-party aggregators shifted quickly from symbiotic to parasitic, with the economics quickly proving unsustainable for restaurants as digital order volume skyrocketed. Rather than providing an extra revenue stream, delivery orders became part-and-parcel of the...
Building lasting relationships with customers has always been a top priority for restaurants, with repeat customers — especially those primed to spend large amounts on every order — making up the bulk of competitive eateries’ customer bases. Understanding these customers’ dining and ordering preferences is...
What will it be tonight — pizza, burgers or Thai? Nothing beats having dinner delivered straight to your door after a long day, and food delivery aggregators such as DoorDash and Uber Eats offer a convenient way to order-in that has many restaurant customers reaching...
It’s a weird year all around, and that certainly applies to the world of mobile apps for order aggregators. PYMNTS’ latest Provider Ranking of Mobile Aggregators reflects heated competition, serious investment, promising ventures — and just a hint of “anything goes.” The Top 5 Boring...
Hong Kong’s Meituan, a food delivery service, hit a valuation of $100 billion on Tuesday (May 26) as shares soared, according to TechCrunch. Meituan is now only the third Chinese firm to achieve that high of a value. Tencent and Alibaba are the others. Shares...
Since PYMNTS began publishing the Provider Ranking of delivery aggregators way back in February, everything has changed. Yes, of course, there’s the COVID-19 pandemic. But from the perspective of PYMNTS Provider Ranking of delivery aggregator apps, the big news for two months now has been...
