Alexa Routines is getting an update which will allow users to add specific songs, podcasts, and radio shows to their day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Voice skills: They’re the user interface that everyone’s talking about (and to). Amazon’s Alexa has tens of thousands of them, some more useful than others. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
If voice is universal, so, too, is money — or, to be more accurate, finance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Amazon has added a new skill to its voice-activated, artificially intelligent digital assistant Alexa: enabling people to make donations to charities via voice commands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data? Beyond call and response? Fiserv VP of Digital Banking, Scott Domach, says the robust voice banking experience embraces everything from bill payment push alerts to...
The memory of a purchase is often short-lived. The frenetic pace of daily life means it’s easy for people to forget about outstanding bills or purchases made days, weeks or months in the past. Get the Full Story Complete the form to unlock this article...
Troy wakes up, checks his calendar while brushing his teeth and pays his bills as he gets dressed. He checks account balances, transfers funds and sets up automatic payments and text notifications — all with his voice, without missing a beat of his morning routine....
No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through a turbocharged customer care experience, via Linc. CEO Fang Cheng tells Karen Webster that giving voice to returns can save...
Semafone has Three Little Words for customers – and no, they aren’t “I love you,” although the company certainly hopes they’ll inspire that feeling. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
