Amazon has a new patent in its portfolio – this time for technology that allows self-driving trucks to interface with drones, Chain Store Age reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
The memory of a purchase is often short-lived. The frenetic pace of daily life means it’s easy for people to forget about outstanding bills or purchases made days, weeks or months in the past. Get the Full Story Complete the form to unlock this article...
Troy wakes up, checks his calendar while brushing his teeth and pays his bills as he gets dressed. He checks account balances, transfers funds and sets up automatic payments and text notifications — all with his voice, without missing a beat of his morning routine....
JPMorgan Chase & Co. has announced a partnership with Amazon that allows its institutional clients to get stock information from Alexa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through a turbocharged customer care experience, via Linc. CEO Fang Cheng tells Karen Webster that giving voice to returns can save...
Amazon was just awarded a patent for a drone that will use recognition of human gestures and voice commands to deliver packages. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Semafone has Three Little Words for customers – and no, they aren’t “I love you,” although the company certainly hopes they’ll inspire that feeling. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
More than a dozen executives and senior managers have left Whole Foods since Amazon acquired the organic grocery chain last year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
The artificial intelligence (AI)-powered virtual assistant has been floating around the payments and commerce ecosystem for a few years. But until fairly recently, the term “assistant” was used too generously. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
