Artificial Intelligence

Artificial Intelligence
Citi Commercial Cards Implements AI Call Center Solution
February 03, 2020

Citi Commercial Cards is introducing an intelligent virtual agent (IVA) capability at its U.S. call centers, Citi announced on Monday (Feb. 3). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Proposed Laws Could Make Washington Leader In AI Regulation
January 24, 2020

With an array of bills brought forward by lawmakers during this legislative session, Washington state could become a leader in artificial intelligence regulation. The legislation homes in on digital profiling as well as biometric screening and is part of a wider list of bills related...

Artificial Intelligence
IBM Announces Policy Lab To Help Ensure ‘Trustworthy’ Tech
January 22, 2020

With the new IBM Policy Lab, IBM is looking to regulate artificial intelligence (AI) development in a way that is safe, but does not infringe upon the creation of new technology, reports said. The lab, soft-launched in November, will allow IBM the space and time...

Artificial Intelligence
Alphabet, Microsoft Disagree On EU’s Proposed Facial Recognition Ban
January 20, 2020

Microsoft President Brad Smith doesn’t agree with Alphabet Chief Executive Sundar Pichai’s backing of the EU’s call for a temporary ban on facial recognition technology, Reuters reported on Monday (Jan. 20). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Google CEO Calls For AI Governance 
January 20, 2020

In a Sunday opinion column in The Financial Times (FT), Google and Alphabet chief executive officer (CEO) Sundar Pichai wrote about the importance of having government oversight regarding artificial technology (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
EU Considers Tightening AI Regulations For ‘High-Risk’ Sectors
January 17, 2020

Seeking to keep things ethical in the development of artificial intelligence (AI), the European Union wants to enact legally binding requirements for makers of the technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
AGI Firm Soul Machine Snags $40M To Advance Human-Machine Connections
January 09, 2020

Autonomous animation platform Soul Machines has raised $40 million in a Series B funding round led by Temasek, with new participation from Lakestar and Salesforce Ventures along with existing investors Horizons Ventures, University of Auckland Inventors Fund and others, the company announced on Thursday (Jan....

Artificial Intelligence
Toyota Engineers Blueprint Japanese Smart City
January 07, 2020

Plans for a hydrogen-powered city of the future near Mt. Fuji were unveiled by Toyota at the Computer Electronic Show (CES) on Monday (Jan. 6), the company announced.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Trump Administration Requires License For Certain AI Software Exports
January 06, 2020

New rules from the Trump administration will make it more difficult to export artificial intelligence data, with an eye toward keeping sensitive tech out of the hands of rivals like China, according to Reuters. Get the Full Story Complete the form to unlock this article...