Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Robotics Open Door To ‘Bring It To Me’ Economy
April 15, 2021

Of all the descriptors that could be applied to the Domino’s pizza chain, “robotics” doesn’t seem to be a likely one. And yet, this week, it seems to be the aptest description for the firm as it rolls out its first-ever pizza-delivery bots in partnership...

Artificial Intelligence
Regulators Seek Input On FIs’ Use Of AI
April 01, 2021

High tech continues to make inroads in financial services, and now regulators want more insight — and input — into how technologies such as artificial intelligence (AI) can and are being used by enterprises. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
AI Treads Into Deeper Financial Waters As Scrypt Tops $1 Billion In Invoices
March 31, 2021

In a very 2020s twist of irony, treasury management-as-a-service (MaaS) company Scrypt AI has announced that its software platform — which can process invoices without a human ever needing to set eyes on them — has just completed over $1 billion worth of transactions. According...

Artificial Intelligence
Scrypt AI Says It Has Processed Over $1 Billion In Invoices With AI Automation
March 30, 2021

Treasury Management-as-a-Service platform Scrypt AI has processed over $1 billion in invoices for clients on its Integrated Payables and Receivables platform, the firm announced in a press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Globality, Aquanima Team On AI-Based B2B Procurement
March 24, 2021

Tech companies Globality and Aquanima, a Banco Santander subsidiary that works in procurement process management, have agreed for Aquanima to use Globality’s Smart Sourcing Platform, allowing for better artificial intelligence (AI) use in automating the defining of needs and selecting suppliers, a press release from...

Artificial Intelligence
Kukun Remodels Home Improvement Data To Expand Into InsurTech
March 23, 2021

A home is the largest investment that most consumers will make in their lifetimes, meaning that going into it with as much data as possible is always going to be the best course of action. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Does The Postmates Robotics Spinoff Signal The Rise Of The Machines?
March 02, 2021

Postmates/Uber is spinning out its robotics arm, focused on last-mile delivery. The trend is inexorable: Get ready for the rise of the machines, at the literal doorstep. No one wants to touch anything they don’t have to. Not now, not even as vaccines are rolling...

Artificial Intelligence
QSRs Optimize With Machine Learning As Yum! Brands Acquires AI Company
March 02, 2021

As artificial intelligence (AI) capabilities progress, quick-service restaurants (QSRs) are using the technology to refine every step of the process, including marketing, menu offerings, operations, signage and more. Now, Yum! Brands, Inc. is taking control of its technology. The company, which owns KFC, Taco Bell, Pizza Hut and...

Artificial Intelligence
Conversational Commerce Makes Its Voice Heard 
February 24, 2021

Conversational commerce for merchants is taking another step forward today (Feb. 24) with the release of AI Annotator by the conversational artificial intelligence (AI) firm LivePerson, Inc. The new tool, according to the company, is designed to make it easier and faster to automate brand-consumer...