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Behavioral Analytics Show Precisely Where The Online Customer Journey Falls Apart
July 28, 2021

Even in the digital age, as we emerge from the pandemic, and as all of us wield devices to transact, online checkout processes are less than ideal or optimally designed. Customer frustration is leading to high levels of shopping cart abandonment, which in turn leads...

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The Digital Commerce Tsunami And Ongoing Payment Ripple Effects
July 27, 2021

In A Decade of Digital Transformation in 12 Months, 46 C-suite executives spoke with PYMNTS for its Q2 eBook on what the world will look like as recovery rolls on and the next iteration of normal rolls out. In this excerpt, Simon Law, CEO of...

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How Identity Has Become The ‘Linchpin’ Of The Digital Economy
July 27, 2021

Not so long ago, identity wasn’t really an area of concern in the financial services ecosystem, or the economy at large. Fast-forward a decade and several thousand data breaches later, and these identity abuses have had a profoundly persuasive effect on the industry when it...

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Surging In-Office And Online Doctor Visits Fuel Demand For ‘Hybrid Healthcare’ ID Solutions
July 26, 2021

If you’re reading this and you’ve been through the massive shift wrought by COVID-19, you’ve likely been to, or arranged, a telehealth appointment with a healthcare provider. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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Identity At The Heart Of The Contactless World
July 23, 2021

In A Decade of Digital Transformation in 12 Months, 46 C-suite executives spoke with PYMNTS for its Q2 eBook on what the world will look like as recovery rolls on and the next iteration of normal rolls out. In this excerpt, Matt Cole, CEO of...

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The Customer Experience Is Always Right
July 22, 2021

In A Decade of Digital Transformation in 12 Months, 46 C-suite executives spoke with PYMNTS for its Q2 eBook on what the world will look like as recovery rolls on and the next iteration of normal rolls out. In this excerpt, Sid Singh, CEO of...

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New Data: ‘Generation SuperConnected’ Want FIs, Merchants To Ditch The Password
July 21, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

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Jumio Links 150 Pct Revenue Growth To KYC Solutions
July 20, 2021

Jumio, a provider of artificial intelligence (AI)-powered identity verification and KYC (know your customer) tools, on Tuesday (July 20) announced that both sales and revenue grew by more than 150 percent in Q2 2021 from Q2 2020. The company attributes the sales and revenue increases...

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As Face-to-Face Goes Digital, Identity Defenses Must Come In Layers
July 13, 2021

In the newest, emerging phase of eCommerce, where interactions increasingly take place across platforms, between apps and devices and through “digital front doors,” we’ll need “layers” of authentication of people, places and things to keep us safe, Ilan Maytal, chief data officer of AU10TIX, told PYMNTS....