Companies made several improvements to their technology and operations following the pandemic’s onset in March 2020. Many chief financial officers (CFOs) say the crisis strongly influenced decisions to speed up work on projects, including those for payments systems digitization, anti-fraud protections and the use of...
What was once high-tech and novel now has become commonplace. Rewards programs, mobile order-ahead and any number of consumer-facing activities have become contactless and streamlined. We’re even witnessing a shift in B2B, where payments and processes are ever more intertwined in a bid to improve...
Most chief financial officers (CFOs) in three key vertical markets say they are pursuing digitization of their accounts receivable (AR) and accounts payable (AP) systems to benefit customers and suppliers. That’s the reason for digitizing AR and AP workflows cited by 98% of the CFOs...
More than half of the chief financial officers in three industries say the importance of boosting the overall lifetime value of customers has increased during the pandemic. According to The Strategic Role Of The CFO Playbook, a PYMNTS and Versapay collaboration based on a survey...
Talk to companies of all sizes about digitizing their payments processes, and they’re likely to tell you they benefited from the experience. As PYMNTS research found, 91% of CFOs say digitizing their payments processes made their operations more efficient, while 84% of these execs say...
Chief financial officers perceive accounts receivable (AR) and accounts payable (AP) as the factor most important to creating a healthy balance sheet, according to Business Payments Digitization, a PYMNTS and Corcentric collaboration based on a survey of 400 CFOs who represent companies that earn between...
While the movement to digitize payments was underway long before anyone hear the term “COVID-19,” the pandemic gave digitization a new urgency as companies looked for ways to deal with disruptions caused by the virus. Since then, companies have begun digitizing many of their accounts...
The COVID-19 pandemic disrupted normal operations for many businesses and led to cash squeezes as consumers delayed making payments. As painful as this experience was, chief financial officers (CFOs) at organizations quickly recognized that the upheaval created an opportunity. Digitization initiatives simmering on the back...
As the first public neobank in the U.S., LendingClub has well-positioned itself to meet consumers’ needs as they rely more and more on digital channels to manage their finances and credit. “What we’re trying to do is also take that digital frame that we have...