In May 1999, a group of entrepreneurs launched an online B2B website called Alibaba.com, which operated out of a small apartment in Hangzhou, China. Its goal was to connect Chinese manufacturers and trading companies with overseas buyers. Over the decades, Alibaba would branch out into...
Remark raised $16 million in a Series A funding round for its artificial intelligence personas that are trained by human product experts to deliver personalized guidance to online shoppers. The company will use the new funding to expand into new verticals, grow its network of...
Amazon says its annual Prime Day sale is doubling in size this summer. The retail giant announced Tuesday (June 17) that the event will stretch over four days instead of the usual two, running from July 8 through July 11. Also new this year is something called “Today’s...
PayPal says it has developed a way to turn online ads into merchant storefronts. “Storefront Ads” uses PayPal’s transaction graph and payment rails to turn “recommended products into ‘buy now’ opportunities within the ad unit itself,” the company said in its announcement Monday (July 16)....
Chase has launched a new online shopping experience that lets its cardholders pay with points, their card or both. Dubbed “The Shops at Chase,” this platform also offers cardholders exclusive promotions and a seamless shopping experience in which their shipping information is pre-filled, the bank...
Global eCommerce players focus on user experience, brand loyalty and speed, but they often overlook payments. No matter how sleek a front-end experience is, a failed or clunky checkout can undo every strategic effort that led to the sale. PYMNTS Intelligence findings from the May...
Personalization is a tool that will help Stitch Fix retain and even gain market share amid any potential external headwinds like tariffs or a slowdown in consumers’ discretionary spending, executives said Tuesday (June 10) during the online personal styling service’s quarterly earning call. The company...
Temu reportedly lost 58% of its eCommerce platform’s daily U.S. users in May after the U.S. ended the de minimis exemption on imported goods from China on May 2. Reuters reported the drop Monday (June 2), citing data from market intelligence firm Sensor Tower. Bain...
India’s government has reportedly sent more than 400 notices to eCommerce platforms and retailers, asking them to remove “dark patterns” that deceive customers. Dark patterns are manipulative practices that include hidden charges, discounts that create a false sense of urgency and items that retailers sneak...