An artificial intelligence (AI) agent can now put groceries in a cart and pay for them, and the retailer on the other end decides whether the agent gets in, what it can see and who pays when the order is wrong. Walmart introduced three tools...
Amazon is expanding its Shop Direct initiative, which lists products from brands that don’t sell on its site, in an effort to keep shoppers coming to its site rather than using outside personal artificial intelligence agents, The Information reported Wednesday (Oct. 28). Since March, Amazon...
A merchant can add another digital shopping channel without necessarily changing the customer it serves. Artificial intelligence (AI) shopping presents a different reality, as the consumers using it behave differently from the average shopper. UAE consumers who used AI in their most recent purchase average...
Artificial intelligence (AI) shopping agents could make it easier for consumers to compare products and complete purchases, but they may not change where shoppers spend their money. Even when an autonomous AI assistant can purchase the same product from competing merchants at identical prices, with...
Glance has added real-time product data and native checkout to its personal shopping platform through a new agentic commerce integration with PayPal, Glance said in a Thursday (Oct. 15) press release. Glance, which is backed by global technology company InMobi, is embedded on 60 million phones and connected TVs through relationships...
Google began rolling out its Universal Cart in the United States Thursday (Oct. 15), making it available in Google Search and in the Gemini app, the company said in a Thursday blog post. Google unveiled the Universal Cart in May at the Google I/O event....
Online retail kept taking consumer dollars in September, extending an annual growth rate that outpaced overall retail even as inflation reduced the purchasing power behind the broader sales increase. Sales at non-store retailers, which include eCommerce firms, rose 0.3% from August and 8.2% from September...
DoorDash launched a returns program along with an expansion of its retail marketplace, according to a Wednesday (Sept. 30) press release. The expansion involves partnerships in the apparel, beauty and home spaces, with Macy’s, Anthropologie, The North Face, Vans and Timberland now available options to...
Alibaba Group’s international eCommerce site, AliExpress, is testing a VIP program called Elite, The Information reported Wednesday (Sept. 30), citing an unnamed source. AliExpress is offering Elite on an invitation-only basis to customers in select countries who have spent more than $800 a year on...