(source: en.wikipedia.org)
The Indian arm of German retailer Metro Cash and Carry has announced the launch of an app for kirana stores, allowing retailers to order stock, keep a check on inventory, and facilitate payments directly from their smartphones. Get the Full Story Complete the form to...
For an entire generation of consumers, booking a restaurant by telephone is as foreign an activity as using a rotary phone or creating a document on a typewriter. And it was OpenTable that created this shift in how getting a table at a restaurant could be...
Today’s exercise in intentional payments- and commerce-related understatement: International trade is not for the faint of heart. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
After testing around the world since 2018, the new Google Shopping homepage is live in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
OfferUp is a local mobile marketplace competing with businesses like eBay, Craigslist and Facebook Marketplace. The firm received $130 million in financing in 2016, taking the complete financing of the business to over $221 million, and was the only closely-held business firm in Seattle at...
San Jose, California-based eBay is acquiring a 5.5% stake in eCommerce marketplace Paytm Mall in a renewed effort to gain ground in India’s fast-growing retail market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
When people talk about omnichannel as a concept, they are usually referring to the classic retail use case: The customer buys something online and then goes and picks it up at the store, or the consumer picks it up in the store but initiates the...
For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price, selection or location. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Slow service doesn't fly when customers connect with airlines across different channels. That's why airlines are turning to artificial intelligence (AI) to give human agents more customer insights and reduce tedious wait times, says Tori Forbes-Roberts, vice president of reservation sales, customer care and digital...
