(source: en.wikipedia.org)
The rise of eCommerce has done much more than change the way consumers shop (which, in turn, has helped to change the way consumers think about payments). Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3)....
Sell on a marketplace or sell in one’s own digital shop? It is a discussion — and, more recently, a robust debate — with those on each side, convinced that their models are the right ones for a digital world. Get the Full Story Complete...
It’s no secret that digital technology is bringing historic change to the automotive industry, and the latest example comes from eBay. The online marketplace announced that it has extended its tire installation coverage to some 3,500 shops. Get the Full Story Complete the form to...
DHL is expanding its eCommerce platform in Africa into 9 additional markets, bringing its total reach to 20 African countries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
As far as buzzwords go, one must tip their hat to the enduring power of “omnichannel.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
The shortened work week got off with a bang, as a report in Bloomberg made the rounds that indicated a long-suspected culling of Amazon marketplace smaller suppliers has officially arrived. Or to borrow the more dramatic language of many, many headlines written yesterday, “the...
The Competition Commission of India isn’t likely to get assistance from Walmart and Amazon as it tries to determine the impact eCommerce is having in the country. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
With each call center generating more than 30,000 hours of interactions weekly, it's nearly impossible for analysts to find valuable customer data among the noise. In the latest Call Center Commerce Tracker, call center provider Genesys' Paul Lasserre, VP of AI, and Gnan Gowda, senior...
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