(source: en.wikipedia.org)
While consumers are able to contact companies through digital channels, some still like to make a traditional phone call every once in a while and talk to a human representative. The call centers set up to handle their questions or reservations, however, are evolving. Get...
OpenBazaar bills itself as a new way to transact online, through decentralized markets and with cryptocurrencies. At the root of the global push of OpenBazaar is a business model with no restrictions (or fees), as parent company OB1 CEO Brian Hoffman tells PYMNTS, aiming to...
It’s a tough time to be a small pharmacy, with national chains like CVS and Walgreens dominating two-thirds of the prescription drug market in the U.S. To stand out from their competition, says Brian Zone, owner and founder of Long Island Apothecary, independent pharmacies must...
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Through an effort with international payment service provider Bambora, Interac Corp. will soon allow Canadians to use Interac Debit to pay for eCommerce purchases from merchants domestically and cross-border, Interac said in an announcement. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Beloved by younger millennials and up-and-coming Generation Z members, Snapchat is the little social media engine that could in an era when it seemed the social media die had all been cast (and where Facebook won most of the rolls). However, beloved and profitable are...
Welcome to Five at Five, your late look at some of the payments and commerce news you might have missed. Today’s stories include a look at Mastercard’s new commercial payments deal, and a fresh look at spending trends for augmented and virtual reality. A new,...
Brazil is dealing with a dramatic rise in cargo robberies, with 22,000 thefts reported in two states alone last year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
When it comes to standing out in the $445 billion beauty industry, it all comes down to personalization, says Benjamin Lord, executive director of global eCommerce and omnichannel sales at NARS Cosmetics. In the latest Omni Developer Report, Lord gives PYMNTS an inside look at...
