The value proposition for credit unions continues to be member-centric at all costs. But the pandemic has slightly revised that approach. CO-OP’s Senior Vice President of Pay Products Tom Church-Adams told PYMNTS he has seen consumers rewrite their daily routines and preferences around contactless, digital...
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High-touch experiences are less than desirable in most any area of commerce in the pandemic era. In fact, PYMNTS research shows more than three-quarters of United States consumers are now aware of contactless payments, representing a 25 percent year-over-year increase. Of the consumers who are...
Payments credit union service organization (CUSO) PSCU will provide a new installment payments product in the near future. The offering, which the organization describes as a buy now, pay later (BNPL) installment plan, lets cardholders pay for purchases over a set period by splitting the...
PSCU company CU Recovery & The Loan Service Center has bolstered its relationship with Advia Credit Union. The Loan Service Center (TLSC) has started supplying early-stage payment reminders for the credit union (CU) beyond third-party support services for recoveries on charged-off loans and shares, according...
There’s no escaping digital this and transformation that. Definitely not for credit unions (CUs), which traded in a behind-the-times image to one of digital-first diligence in all things. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Credit unions (CUs) have lots of data on their members but not always the access to the right digital tools to glean the insights needed to engage with them, says Jacqui Kearns, chief brand officer at Affinity Federal Credit Union. In the Credit Union Tracker,...
Chuck Fagan, president and CEO of PSCU, reflects on the challenges of 2020 and looks ahead to what 2021 will bring. In “A Look Forward: What Executives Wish for America and the World in 2021,” he shares how PSCU has taken steps to prepare for the...
