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Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook, a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. Get the Full Story Complete the form to unlock this...
The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing industry is potentially at risk for mass defections. But member engagement – especially in the first 30 days of joining – can convince...
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new memberships added in January alone. This popularity is hard-earned — CUs face the stiff challenge of engaging customers on a daily basis to...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
“You can’t teach an old dog new tricks” — so goes the dim, cynical saying. That would seem to apply to credit unions (CUs), and to Consumers Credit Union of Illinois specifically, one of the largest CUs around, which has been in business since 1930 (before the Great...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Every year, nearly 2.8 million students enroll in college for the first time, and many arrive with bank accounts tied to their hometowns. For on-campus credit unions, that’s a problematic trend, says Eric Bangerter, VP of eCommerce at University of Wisconsin Credit Union. In this...
