PYMNTS Data Lab

Consumer Insights
Gen Z Isn’t Broke. They’re Smarter With Money Than You Think
August 21, 2025

They’re not just digital natives, they’re digital pragmatists. Gen Z has quietly rewritten how Americans shop, save, spend, hustle and heal, and the rest of the market is already catching up. “The Gen Z Decoder Ring,” from PYMNTS Intelligence, draws on 25,000+ consumer responses to decode...

Connected Economy
Decoding the Connected Consumer: Personas, Preferences and Payment Strategies
February 21, 2025

The way consumers pay continues to change, and it’s all thanks to the ever-expanding universe of connected devices. A new PYMNTS report, “How People Pay: Consumer Preference for Connected Technology,” uncovers how device ownership is shaping payment behavior and what it means for financial services...

Fraud Prevention
Report: Financial Scams Drive 122% Increase in Fraud Losses by US Banks
November 22, 2024

Transactions have moved more digital, changing the fraud landscape. Financial institutions (FIs) have made real progress in holding off fraudsters attempting to exploit the digital shift. Our multiyear analysis finds that fraud related to more routine digital payments has decreased markedly over the last three...

PYMNTS Data Lab
PEW: Most Americans Distrust Tech Leaders
September 22, 2019

Americans don’t trust members of Congress and are more likely to have confidence in journalists, police and the military, a Pew Research Center study reported Thursday (Sept.20). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

PYMNTS Data Lab
Independence Day 2017 – By The Numbers
July 01, 2017

In just a few days, Americans will both settle into the swing of summer and celebrate the 241st anniversary of the day the Founding Fathers declared the 13 colonies would be known as the United States of America, complete with an official Declaration of Independence....

PYMNTS Data Lab
Credit Cards Top The Risks List In Fed Stress Tests
June 26, 2017

The Federal Reserve’s most recent annual stress test — the Comprehensive Capital Analysis and Review — revealed that credit cards rank at the top of the risk list for banks’ potential losses. Get the Full Story Complete the form to unlock this article and enjoy...

PYMNTS Data Lab
Texting: Millennials And Boomers At Work
September 26, 2016

Think about the number of texts you send each day. Oh, that includes the short, one-word replies or just a solo emoji. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

PYMNTS Data Lab
The ‘Digipedia’ Of Mobile Apps
September 16, 2016

The 2016 U.S. Mobile App Report by comScore is the “digipedia” of mobile apps. It tells you everything you ever wanted to know about mobile app use, from who is accessing the web and how, to the significance of the length of a thumb. Here...

Study Says Millennials More Business-Savvy Than Most
September 14, 2016

Whether you’re annoyed that they take selfies or that they would rather share what they have than own things, plenty of people knock Millennials, especially when it comes to work ethic. That may be more stereotype than truth. Get the Full Story Complete the form to unlock...