Fleet of foot and fickle of mind, consumers are flocking to retailers -- online, and to buy direct. In the latest Data Drivers, EDITED CEO, Geoff Watts, tells Karen Webster retailers must learn to act like software companies and brands become retailers as data-driven direct consumer interaction emerges...
Today in PYMNTS data, cross-border transactions are creating friction-related costs each year, most companies around the world are experiencing cyberattacks and grocery shoppers have reasons why they shop at certain grocers — but not for loyalty programs or digital coupons. In addition, digital shopping carts...
Today in PYMNTS data, Verifone’s first-quarter earnings largely met expectations, B2B FinTech firms are targeting millennials and small- and medium-sized businesses (SMBs) with digital financial services and blockchain appears to have real potential for market disruption. In addition, Walmart is offering meal kits without subscriptions,...
Today in PYMNTS data, international students are getting new options to lease vehicles, merchants are turning to private label options to encourage customer loyalty and small and medium-sized businesses (SMBs) are creating jobs at record rates. Also, SMBs in the construction sector are having trouble...
Today in PYMNTS data, blockchain and blockchain-adjacent startups are seeing record-breaking venture capital (VC) funding, Australia’s big banks are implementing faster payments, no-show customers are impacting industries everywhere, FinTech funding has spiked and new real-time, decision-making platforms are helping fight fraud. Get the Full Story...
Today in PYMNTS data, call centers are putting customers at risk by having them read their sensitive information aloud, vertical farming systems could revolutionize urban produce output and consumers are dissatisfied with apparel and accessory retailers’ omnichannel offerings. Also, companies are increasing primary cash management...
By the time consumers are transferred to a call center agent, things have escalated to the point where chatbots have the answers - and a helping human hand is needed. Yet friction abounds where 70 percent of call centers require consumers to read off the...
Today in PYMNTS data, payment service providers are joining forces to create even stronger offerings, initial coin offerings (ICOs) fall prey to hackers to the tune of hundreds of millions of dollars, digital advertising may not be doing as much good as some think, businesses...
The pomp, the pageantry — and, of course, the glamour. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
