Digital-First Banking

Digital-First Banking
PYMNTS Intelligence: The Importance of Digital Accessibility in Enhancing Loyalty and Brand Reputation
February 09, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Digital-First Banking
Amex Expands Reach Into Financial Services With Digital Checking Accounts
February 09, 2022

There may be no financial services product quite as universal as the checking account. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Digital-First Banking
Truist on Maintaining Accessibility Across All Banking Channels
February 08, 2022

Twenty-six percent of Americans have a disability of some kind, and FIs must design their digital and in-person solutions with this in mind. In the latest Digital-First Banking Tracker, Truist’s Miranda Capra talks about the role of alternate text options and multichannel support to boost...

Digital-First Banking
AmEx Launches First All-Digital Checking Account
February 08, 2022

American Express has launched its first all-digital consumer checking account, available for eligible consumer card members in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Digital-First Banking
Why Digital-First Banking Must Also Be Accessible
February 07, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Digital-First Banking
Platforms Force Banks to Rethink Their BNPL Value for Small Merchants
February 07, 2022

With new entrants to the business lending environment adding competition — and then pressured by a two-year cash crunch coupled with new forms of lending that have regulators flummoxed — the industry is undergoing a tectonic change in 2022. In many cases, FinTech and others...

Digital-First Banking
As SoFi and a Handful of Challenger Banks Grow Up, Traditional Lenders Should Be Nervous
February 07, 2022

There are challenger banks, and now perhaps there’s everyone else. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Digital-First Banking
Digital-First Banks Use Context, Personalization to Humanize the Banking Experience
February 02, 2022

For an online banking experience to be truly memorable and tick all the boxes that make up a deeply satisfying experience, banks must go deeper than the thin surface veneer of the user interface.  Get the Full Story Complete the form to unlock this article...

Digital-First Banking
Convenience Driving Consumers to Open Banking
January 31, 2022

A recent report finds that a majority of American and Canadian consumers say they’d be willing to share financial information with FinTechs if it meant faster and more convenient digital financial experiences. Get the Full Story Complete the form to unlock this article and enjoy...