KeyCorp’s fourth-quarter results, released on Tuesday (Jan. 20), underscored a bank leaning into artificial intelligence (AI) and automation as tools of execution discipline, with an eye on wider transformation. Management framed technology spending as infrastructure that supports operating leverage as the franchise scales. Chairman and...
If you’ve ever wondered what modern capitalism sounds like, it’s not a trading floor or a Silicon Valley pitch deck. It’s an endlessly patient operator saying, “Ladies and gentlemen, thank you for standing by,” followed by a chief financial officer reading numbers with the emotional...
PNC Financial Services Group is fueling record investment in technology with the efficiencies it has gained through past deployments of automation and artificial intelligence (AI). During a fourth-quarter earnings call, held Friday (Jan. 16), PNC Financial Services Group Chairman and CEO Bill Demchak said that between...
Regions Financial Corp.’s fourth-quarter results underscore increased digital engagement and deployment of artificial intelligence (AI) across the enterprise. The Friday (Jan. 16) report underscored normalizing lending and credit trends, along with a heightened pace of investment that appeared to temper forward guidance, moving investors to...
The latest earnings from Goldman Sachs, released Thursday (Jan. 15), highlight a firm increasingly defined by digital engagement, artificial intelligence and automation, even as management signaled a decisive shift away from consumer balance-sheet businesses tied to Apple Card and Apple Savings. Management pointed to momentum...
Bank of America’s fourth-quarter results underscored how deeply digital engagement, automation and artificial intelligence are now embedded in the company’s operating model against a backdrop where consumer spending settles into a more normalized pattern. On Wednesday (Jan. 14), executives framed the quarter as evidence that...
Wells Fargo is seeing early results of its efforts to grow after the Federal Reserve removed an asset cap it imposed on the bank in 2018 after an account-opening scandal. The bank has been transforming itself since that asset cap and 13 regulatory orders were...
While investment banking and wealth management traditionally take the financial services spotlight, the infrastructure layer of global finance is becoming increasingly central to banks’ growth strategies. While Citigroup CEO Jane Fraser highlighted in her firm’s Wednesday (Jan. 14) fourth-quarter 2025 earnings results that Citi’s M&A...
Global financial services company BNY is focusing on digital assets and other new products and solutions as one of its four strategic priorities. The other strategic priorities are serving its clients as One BNY, transitioning to a platforms operating model and embracing artificial intelligence (AI), according...