Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
The Creative Destruction and Rebuild of the Payments Business Model
Artificial Intelligence
The Creative Destruction and Rebuild of the Payments Business Model
November 20, 2025

In 1878, Randolph McCoy accused Floyd Hatfield of stealing a pig. The trial ruled in favor of Hatfield. That pig became the spark that ignited one of America’s most infamous feuds. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

White House Weighs Challenge to State-Level AI Rules
Artificial Intelligence
White House Weighs Challenge to State-Level AI Rules
November 20, 2025

The Trump administration is reportedly considering new challenges to state-level artificial intelligence (AI) regulation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

AI Revives Autonomous Microstores as Inventory Agents Cut Costs
Artificial Intelligence
AI Revives Autonomous Microstores as Inventory Agents Cut Costs
November 19, 2025

Autonomous microstores are returning to the retail market as artificial intelligence (AI) solves the accuracy and cost issues that stalled the first generation. New systems use stronger computer vision, lightweight agentic inventory models and simpler robotics to track items, forecast demand and run without dense...

Perplexity to Add Agentic Shopping to Its Search Engine
Artificial Intelligence
Perplexity to Add Agentic Shopping to Its Search Engine
November 19, 2025

Perplexity’s new partnership with the United States government and the artificial intelligence startup’s free agentic shopping product for U.S. users were announced Wednesday (Nov. 19). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises
Artificial Intelligence
Agentic ‘Control Planes’ Emerge to Manage Integration Within Enterprises
November 19, 2025

Large software vendors are strategically positioning artificial intelligence (AI) agents as a managed layer inside the enterprise rather than as optional add-ons. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Businesses More Open to Blaming AI for Layoffs
Artificial Intelligence
Businesses More Open to Blaming AI for Layoffs
November 19, 2025

Companies are growing increasingly comfortable revealing that artificial intelligence is behind job cuts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

xAI Targets $230 Billion Valuation With New Funding
Artificial Intelligence
xAI Targets $230 Billion Valuation With New Funding
November 19, 2025

xAI is reportedly in advanced discussions to raise $15 billion in equity at a $230 billion valuation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

AI May Redefine What Makes Platforms Competitive
Artificial Intelligence
AI May Redefine What Makes Platforms Competitive
November 19, 2025

Watch more: TechREG: The Wharton School’s Pinar Yildirim Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Microsoft Rolls Out Agent 365 for Businesses to Manage AI Workforces
Artificial Intelligence
Microsoft Rolls Out Agent 365 for Businesses to Manage AI Workforces
November 18, 2025

Microsoft on Tuesday (Nov. 18) introduced Microsoft Agent 365, a new system aimed to help companies track and control the growing number of AI agents used in everyday work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...