Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Balance Debuts AI Communication Tool for B2B Transactions
October 29, 2025

B2B commerce infrastructure platform Balance has a new tool for customers’ artificial intelligence (AI) agents. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
PayPal Says Nvidia Open Models Accelerate Time-to-Market of AI Solutions
October 29, 2025

PayPal said Tuesday (Oct. 28) that it accelerated the time-to-market of its artificial intelligence solutions by five times after implementing Nvidia Nemotron open models and Nvidia NIM inference microservices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Worldpay Adds Support for OpenAI’s Agentic Commerce Protocol
October 29, 2025

Payment technology provider Worldpay is now supporting OpenAI’s Agentic Commerce Protocol (ACP). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
When Machines Learn Our Language, What Do They Really Understand?
October 29, 2025

The University of Connecticut is studying how language shapes the way artificial intelligence understands people. Its new project, “Reading Between the Lines: An Interdisciplinary Glossary for Human-Centered AI,” looks at how words such as “intelligence,” “learning” and “ethics” are defined differently across cultures and why...

Artificial Intelligence
Nvidia Reaches ‘Unimaginable’ $5 Trillion Valuation
October 29, 2025

Chipmaker Nvidia is now the world’s first $5 trillion company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Trulioo Says the Next Evolution of KYC Is KYA
October 29, 2025

Watch more: What’s Next in Payments: Trulioo, Zac Cohen Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
AI Agents Are Moving to the Front of the Checkout Line
October 29, 2025

As shoppers increasingly rely on AI assistants to search, compare and buy, the traditional customer journey is disappearing. Instead of typing into search bars, consumers are talking to trusted, permissioned bots—and those bots are making the buying decisions. This edition of the “Prompt Economy™: When...

Artificial Intelligence
Tech Giants Deepen AI Bets Across Creative, Enterprise and Cloud Platforms
October 28, 2025

Moves from Adobe, Oracle, OpenAI and Google highlight how enterprise tech is doubling down on artificial intelligence (AI) in workflows, infrastructure expansion, and developer enablement across creative, business and cloud ecosystems. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
How Vanguard Turned AI Ambition Into $500 Million in Value
October 28, 2025

Vanguard Group has turned artificial intelligence from a pilot program into a profit engine, generating more than $500 million in measurable business value across customer service, analytics and software development, according to MIT Sloan Management Review. The $11 trillion asset manager’s methodical rollout shows how...