Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Google Cloud Report Says Generative AI Is Delivering Real Returns In Healthcare
October 17, 2025

Generative AI’s first phase in healthcare focused on pilots and productivity. The next phase, centered on agentic AI, is about measurable returns. According to Google Cloud’s ROI of AI in Healthcare and Life Sciences report, 44% of executives in these industries now have AI agents...

Artificial Intelligence
Citi Report Says Treasuries Transforming Liquidity Measurement With AI
October 17, 2025

Corporate treasuries are entering a new era. In this era, artificial intelligence (AI) is beginning to underpin daily decisions, forecast cash positions, and optimize liquidity. A recent Citi report found that 82% of treasury teams are still in the early stages of experimenting with generative...

Artificial Intelligence
Microsoft: Developers Lead Next Enterprise AI Wave
October 17, 2025

Microsoft believes developers will lead the next wave of enterprise transformation. The tech firm’s recent FYAI blog post outlines how artificial intelligence copilots and agents are redefining the software lifecycle, turning what was once a series of handoffs into a continuous feedback loop. Get the...

Artificial Intelligence
Alibaba Says It Has Broken Even on AI Spending in Retail Operations  
October 16, 2025

Alibaba Group said its artificial intelligence (AI) spending in core eCommerce operations is already breaking even, marking a rare point of measurable return in large-scale AI investment, according to a CNBC report. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Equifax Launches Ignite AI Advisor to Help Lenders Make Data-Driven Decisions
October 16, 2025

Equifax on Thursday (Oct. 16) launched Equifax Ignite AI Advisor, a generative AI solution that helps lenders analyze portfolio performance, identify growth opportunities, and improve decision making through conversational data insights, according to a company press release. Get the Full Story Complete the form to...

Artificial Intelligence
BNY Accelerates Deployment of AI Solutions and Agents
October 16, 2025

BNY increased the number of artificial intelligence (AI) solutions deployed throughout the company by 75% during the third quarter. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Uber Lets US Drivers Earn Extra Income With AI Data Labeling Tasks
October 16, 2025

Uber said on Thursday (Oct. 16), that it is introducing a new way for some of its U.S. drivers to earn money by taking on digital tasks tied to the company’s data labeling business, Bloomberg reported. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Walmart Brings ChatGPT to Checkout as Amazon Bets on Its Own Bots
October 16, 2025

Retail is rarely quiet for long, and the rumble shaking the industry this fall doesn’t sound like a typical holiday rush or pricing war. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Apple AI Crises Deepen as Search Exec Ke Yang Moves to Meta
October 16, 2025

Apple’s top executive overseeing its ChatGPT-like search initiative is leaving the company for Meta, marking another senior departure from Apple’s artificial intelligence division. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...