Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Targets the Work Junior Bankers Do
September 11, 2026

OpenAI launched ChatGPT for Financial Services Thursday (Sept. 10), according to an announcement on its website. The product is a tailored version of ChatGPT Work, built with Morgan Stanley and Evercore as design partners. It runs on GPT-6 Astra, OpenAI’s newest model, and combines it...

Artificial Intelligence
Sam Altman Floats Industrywide Pause as Frontier AI Safety Concerns Grow
September 11, 2026

OpenAI CEO Sam Altman told employees in a company-wide meeting that the firm is considering slowing down its development of cutting-edge artificial intelligence, Bloomberg reported Friday (Sept. 11), citing unnamed sources. Altman said that he hopes other AI labs will join OpenAI in the slowdown,...

Artificial Intelligence
Squint’s Founder Turns Factory Know-How Into AI’s Starting Point
September 11, 2026

Ask a veteran factory technician how to fix a machine that’s acting up, and the answer might sound less like an engineering manual and more like folklore: if it smells like this, hit it three times on the left side and it comes back to...

Artificial Intelligence
Anthropic Reports Chinese Labs Clone Claude Capabilities on Industrial Scale
September 10, 2026

Seven labs based in China have targeted Anthropic’s generally available Claude models in illicit distillation attacks, Anthropic said in a report released Thursday (Sept. 10). Unauthorized labs use illicit distillation to extract and mimic capabilities from frontier models, without having to invest the time, computational...

Artificial Intelligence
AI Agents Need Permissioned Funding Sources. Not Company Bank Accounts.
September 10, 2026

The trillion-dollar question hovering around agentic commerce is why agents would hold money at all. After all, if a multinational eventually operates, say, 10,000 artificial intelligence agents buying software, booking travel, procuring inventory, managing advertising and negotiating with suppliers; then funding 10,000 separate accounts would...

Artificial Intelligence
OpenAI Focuses On Investment Banking Ahead of Wider Financial Services Rollout
September 10, 2026

OpenAI has introduced a tailored ChatGPT Work experience designed for financial institutions, the company said in a Thursday (Sept. 10) press release. ChatGPT for Financial Services is initially focused on investment banking and equity research, and it is designed to help bankers develop research, financial...

Artificial Intelligence
Instacart’s Clementine AI Turns One Message Into a Grocery Cart
September 10, 2026

Instacart launched an artificial intelligence shopping assistant called Clementine on Wednesday (Sept. 9) for shoppers in the United States and Canada. It combines a customer’s purchase history with real-time store inventory to build a cart from a single message, like “high-protein easy dinners for two,”...

Artificial Intelligence
Mistral and Cloudera Team to Meet Sovereign AI Demand
September 10, 2026

French artificial intelligence startup Mistral teamed with American hybrid data and AI platform company Cloudera, according to a Thursday (Sept. 10) news release. The partnership is designed to address increasing demand for sovereign AI, or AI that “keeps data, intelligence, compute and operations under the...

Artificial Intelligence
Experian Deploys Real-Time AI Decisioning Across Lending Marketplaces
September 10, 2026

Experian has added an artificial intelligence-enabled decisioning engine called Experian Activate to its consumer comparison shopping platform for credit cards, personal loans and car insurance, Experian Marketplace, the company said in a Thursday (Sept. 10) press release. Experian Activate combines credit data, advanced analytics, AI...