In a move that could force businesses to overhaul their automated customer outreach, the Federal Communications Commission (FCC) has proposed new rules requiring companies to disclose when they use artificial intelligence (AI) to generate robocalls and texts, potentially reshaping the landscape of customer interactions and...
The Consumer Financial Protection Bureau (CFPB) has staked out a clear position on using artificial intelligence (AI) in financial services: There are no exceptions to existing consumer protection laws for new technologies. Get the Full Story Complete the form to unlock this article and enjoy...
The potential for artificial intelligence (AI) humanoid robots in factories and stores is sparking debate among experts on the future of work and commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Chain-of-thought AI, a new approach aimed at making artificial intelligence systems more transparent and interpretable, has gained attention as a potential solution to the longstanding “black box” problem in machine learning. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
DC Connected Car has raised €2.1 million ($2.29 million) for its artificial intelligence (AI)-driven remote vehicle diagnostics offering. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
Ireland’s Data Protection Commission (DPC) said Thursday (Aug. 8) that X has agreed to suspend the use of personal data from some users’ public posts on the social media platform to train the artificial intelligence (AI) model, Grok. Get the Full Story Complete the form...
A bill in California would require artificial intelligence companies to conduct tests to prevent “catastrophic harm.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
The landscape of payments fraud is undergoing a shift as traditional detection methods become increasingly inadequate against sophisticated fraud schemes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious deployment of artificial intelligence (AI) at its flagship Mexican-style fast food chain signals a potential sea change in how America...
